I had the same issue, followed the directions in this link. Everything is working now.
https://help.corsair.com/hc/en-us/articles/360025166712-Perform-a-clean-reinstallation-of-the-Corsair-Utility-Engine-iCUE-?auth_token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY2NvdW50X2lkIjoyMzk4MjAxLCJ1c2VyX2lkIjo0MDQzNjI3NDA2NzIsInRpY2tldF9pZCI6MjAwMzcwNTcyOCwiZGVmbGVjdGlvbl9pZCI6MzYwNTQ3MTE4MzkyLCJhcnRpY2xlcyI6WzM2MDA0NTYwNTM1MSwzNjAwMjUxNjY3MTIsMzYwMDI1NTc3MzkxXSwidG9rZW4iOm51bGwsImV4cCI6MTYwNzI3NTA4Nn0.BHdSA5zPVO1J8SuCuDtEtDpjQE70kc-cT5qf7JUO3is
