Bolt_Upload

Corsair Fer - a support person has already reached out with a solution. I want to thank you and Corsair for providing great products and great customer service. Thank you, Bolt_Upload, a Loyal Customer

I purchased two expansion towers directly from Corsair to match the starter set that I also purchased directly with Corsair at the end of December; however, one of the expansion towers came with the wrong connecting cable. On January 10, 2021 I contacted CSR and received a ticket and a response that, "Unfortunately, the item is out of stock. I will keep an eye on this cable and will inform you if it will be available soon." Checking the ticket history (#2003903489) I see that the status was changed to "closed" in error at some point which may be reason for the delay. However, as of April 4th, I have heard nothing and have received nothing. Would someone be able to shake one of these "Y" cables loose for me? I sure would like to have the 4th tower working. Thank you, R. Dunstan

Thanks for clarifying that. So much to learn.....

New build. Pump and RAM showing RGB but AIO fans are not. They are spinning but with no lights. I do not have a Corsair hub. Do I need one to activate the fan lights or have I made a mistake in the build? I [thought] I followed the Corsair video and the manual however, my CPU FAN connector has four pins and not three as is on the connector coming from the pump - it is the one that is attached to the SATA connection. The rails on the top of the Corsair connector are offset so that three pins will work with one left exposed on the outside so maybe it should work. Also, the PSU is 9-10 years old although modular, maybe it is lacking mainstream technology. Thank you for any suggestions you could offer.