tiago.s

Hello. My ticket number is 42790. The attendant responded to the ticket with a standard response, stating that I must send the product for analysis. See, it is not my intention to return the product and get the money spent back, I really like my chair and in addition our currency has devalued a lot, to have an idea, this same chair a year after the purchase costs almost double the price I paid. I would like the company to resolve the compatibility issue between the cylinder and the base of the chair. Or in the last case, send me a new cylinder, I do it as a colleague here on the forum, who used a roll of toilet paper (Tsc, tsc, tsc). The next day I asked about the details on how to proceed with the shipment, since I no longer have the box for packing and the disassembly of the chair parts may result in damage to the cylinder, as occurred when I removed the cylinder the first time. However, I haven't gotten any answers since February 17th. Thank you for your support and apologies for any language errors.

Hey guys. Returning here to show that after 4 months that Corsair Brasil sent me the gas piston the problem continues. Very, very upset with Corsair.

Same problem here. Buy the chair in March 2020. I decided to open a call when it started to damage my floor. They replied promptly and the new piece arrived today, however, to remove the piece from the seat was very difficult needing a lot of strength and help from a pipe wrench. During the hours that I am using the chair it has already lowered a few millimeters. Very disappointed with Corsair.