Kholdstare

Experiencing the same issue and have only been using the product for just under 30 days now. Video link below for reference: https://streamable.com/4mbw1q Put in a ticket and hoping for a resolution soon. Just a pain to RMA because mounting it took quite a bit of effort. Giving this help article a try and will test the lighting effect again after to see what happens. Perform a clean reinstallation of the Corsair Utility Engine (iCUE) Only temporary fix I have found to reset them is re seating the connected strip from the Lighting Channel otherwise it won't respond like others have described.