We were building an overkill RGB water-cooled rig which required 7 corsair RGB fans & 4 RGB strips into the commander pro.
We ran into THIS exact issue with an ASUS x570 board.
6 fans + 4 led strips into the commander pro. everything worked.
Then for the 7th fan we needed to use a lightning node pro with an additional RGB controller and plug that into the USB of the commander pro.
This caused disconnect issues over and over.
After reading these forums we went with the NZXT Internal USB 2.0 Hub and it solved all the issues.
So whatever NZXT is doing for their USB protocol ASUS needs to copy them and fix their goddamn ****.
I honestly think this is an ASUS issue regarding piggybacking USB devices, not corsair.
This exact setup has worked on a gigabyte x570.
I am posting here because these forums helped us fix the issues we were facing, and i hope it helps someone else, or potentially gives some attention to this longstanding ASUS x570 issue.
Components in question:
ASUS Crosshair Hero Viii x570
1 x Corsair Commander Pro
1 x Corsair Lightning Node Pro
2 x Corsair RGB fan Hub Controller
7 x Corsair RGB Fans.
4 x Corsair RGB LED Strips.
Issue:
The Corsair Commander Pro's connected USB devices will disconnect randomly yet consistently from windows when plugged into the USB 2.0 header of a ASUS x570 Motherboard.
This is also present without ICUE installed.
Solution:
Purchase a NZXT Internal USB 2.0 Hub and plug the commander pro into the Hub. Plug the hub into the Asus x570 mobo.
