WeebTrash

Update: after reading other peoples fixes, I've performed a clean install of iCUE and reinstalled the drivers for the headset Seem fine listening to JUST audio (Spotify) as soon as I plug the microphone in less than 5 minutes later sound goes crackly a reboot of the headset brings it back but then 5 minutes later it goes again This is just unacceptable for a product of this cost, considering how long this has been going on for (October 2019) and there's no fix is crazy

Hey, Just received my headset and within less than 10 minutes of use (on Discord, listening to Spotify and playing Runescape), the audio gets distorted and stays distorted until a restart of the headset (switch off and on again) The worst its been is where the headset microphone continued working and then the sound completely cuts out so people can hear me but I can't hear anything. I'm within eye shot of the receiver which is in the front USB port of my PC (less than 1 meter), it is also the only device in the front USBs. I'm using the headset in wireless mode and its fully charged and updated and the distortion happens randomly with the applications above open. Just wanting to know if there's a fix for this as some users have reported that buying another Corsair product and forcing a newer firmware on the dongle for the Virtuoso, appears to resolve the issue, as much as I like Corsair products I don't need another mouse at this time nor want to spend £50~ to resolve this. Please see thread below: https://forum.corsair.com/v3/showthread.php?t=192884 Hoping for a quick reply as I will be returning this product if this continues as for a £170 product this isn't that great customer experience. Can supply more information if required