We all know how much we paid for this headset. I demand a refund or partial payment as I did not consent to being an unpaid beta-tester for your product.
This is one of a handful of issues I've experienced with this product, and honestly, it's getting old.
Your company, as with so many others, have chosen to cut corners in every way possible and it is BEYOND sickening. I can understand this model if you were into selling budget-friendly devices, but when you're selling a supposedly "premium" product, I expect NOTHING but the best. This is especially considering the exorbitant mark-up for your profits.
As a company, you should be ashamed to trade your corporate reputation in the name of cutting costs. I know for sure, I would never recommend this company to anyone in my social circle... Which, mind you, word-of-mouth is, by far, your LARGEST source of purchase credibility.
I will be sure to make note of this, and the plenty of other issues, known to everyone I deal with in my particular community.
And while I may not be of much influence to the larger scale of operations, I know for a fact that it only takes but so much for your consumer base to decline.
I'm sure if you'd release your financial statements, we would see the negative growth of your company and it's cut-tail practices.
Fix your product, or hand out refunds for this utterly pathetic over-priced cash-grab.
