Mesmerized78

Hi Baio, Thank you for your help/direction. Unfortunately yes, I have tried another header on the motherboard and the same results occur. I have also tried repairing iCUE as well. The board is a ASUS Z390 E-Gaming. Mes

Hi All, I have been using a Commander Pro for about two months now with flawless operation. I disconnected the USB ports I had plugged into the commander pro & commander pro from the MB to replace a h100i with a h150i. The h100i was plugged in via USB to the Commander Pro and a HX1000i was plugged in as well. Now, with the H150i plugged in & the HX1000i plugged into the Commander Pro - these devices do not show up in iCUE. The commander pro shows up itself, allows for fan control/LED control for the fans plugged into the commander pro - but no USB devices. It does not detect anything. I've confirmed the HX1000i and the new H150i do work when plugged directly into the MB's USB header. I've uninstalled iCUE multiple times now, checked wiring, cleaned registry, used revo uninstaller, used USBDEVIEW to try to get them to show up / plugged in and negative all so far. Anyone have any thoughts on what gives? This was working before the radiator swap.