Somehow it does not show me a hexfile, could be because i reinstalled icue plenty of times and also cleared all folders.
i wonder if there any site where we can download the firmware update manually?
I am already writing with the customer support, but even as there are many people with this issue, they don´t seem to be aware of this. After 3 mails i am now forwarded to a cooler specialist... and every mail is 3 days of waiting.
It´s quite sad because i was really satifsfied with their hardware so far, but the support and software is "special"
Also crazy that there is no official statement in any of these threads.
h115i Platinum firmware update crashed pump
in Build Hardware Troubleshooting
Posted
Hey huskyuk,
thanks for taking time and post your solution.
Somehow it does not show me a hexfile, could be because i reinstalled icue plenty of times and also cleared all folders.
i wonder if there any site where we can download the firmware update manually?
I am already writing with the customer support, but even as there are many people with this issue, they don´t seem to be aware of this. After 3 mails i am now forwarded to a cooler specialist... and every mail is 3 days of waiting.
It´s quite sad because i was really satifsfied with their hardware so far, but the support and software is "special"
Also crazy that there is no official statement in any of these threads.