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Grixx

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  1. This is my first time posting here so I apologize if this is not the right place to post this topic. I believe I have found an issue with the current build of the iCUE software, 3.23.66. Though, I first witnessed the issue with the build immediately preceding this one. Problem: The issue is K70 RGB MK.2 SE starting to type multiple buttons from a single key press. Perceived Cause: The cause appears to be having actions saved in the actions library for the mouse. In my specific case, actions that remap keys to the side buttons on the mouse, a Scimitar Pro RGB. I have the side keys mapped to number pad buttons. Saving any of the mapped keys to the Actions Library within iCUE then causes the keyboard to hit multiple keys. In my case, it was number row also hitting number pad keys, and function keys hitting any combination of any other key on the keyboard. Steps Taken: Uninstalled iCUE Backed up & deleted the Corsair folder under %APPDATA% Ran CCcleaner to remove anything lingering in the registry Restarted my system Navigated to https://www.corsair.com/us/en/downloads Download the latest build of iCUE, 3.23.66 Installed iCUE 3.23.66 After clean install of iCUE 3.23.66; Opened note pad and tested every key - confirmed zero error events Backed up the clean install of Corsair folder in %APPDATA% to my desktop Replaced Corsair folder with previously backed up folder that contained my profiles Tested keys in note pad again - confirmed 13 keys with error events Appended Corsair folder in %APPDATA% with "maybe bad" Copy and pasted a copy of the clean install Corsair folder to %APPDATA% Tested keys in note pad again - confirmed zero error events Created a new profile Went to https://www.keyboardtester.com/tester.html (I wanted more comprehensive testing than notepad can offer) Tested all keys - confirmed zero error events Created a lighting effect for K70 RGB MK.2 SE Tested all keys - confirmed zero error events Saved lighting effect for K70 RGB MK.2 SE to Lightings Library Tested all keys - confirmed zero error events Set up DPI preferences for Scimitar Pro Tested all keys - confirmed zero error events Set up Side key action for Scimitar Pro side button 1 Tested all keys - confirmed zero error events Repeated Previous 2 steps for each side button, 11 more times - witnessed zero error events Saved saved all created key actions to actions library Tested all keys - confirmed 13 error events Closed iCUE Appended Corsair folder within %APPDATA% with "MyProfile" Copy and pasted new copy of clean install Corsair folder into %APPDATA% Before starting iCUE tested all keys - confirmed zero error events started iCUE with clean install Corsair folder in place Tested all keys - confirmed zero error events created an action for Scimitar Pro RGB Tested all keys - confirmed zero error events saved the action into the action library Tested all keys - confirmed 1 error event Closed iCUE Deleted Corsair folder from %APPDATA% Removed the "MyProfile" from previous Corsair folder Tested all keys - confirmed zero error events Started iCUE Tested all keys - confirmed 13 error events Deleted all saved actions from the action library Tested all keys - confirmed zero error events Closing Thoughts: I did not test creating actions for the K70, but as you might guess, by this point I felt like I was doing more than my own due diligence. I think from my testing, and ability to reproduce the error, something is going wrong when saving actions to the actions library in the newest builds of iCUE.
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