[Id #2000823048]

Thank you very much for that, had an update saying Scan didn't have the replacement in stock and will locate another warehouse to send replacement. They could've dropped me a note telling me that rather than just say nothing.

[Id #2000823048]

Sent cooler back to Scan last Friday (agents for corsair here in uk), they received it Monday and still no updates on what is going on, they said within a couple of days ????

[Id #2000823048]

Hello,

 

I will see what we can do about your ticket, I am sorry it is taking a bit longer than usual as the representatives helping on the case is on a holiday weekend.

 

Many thanks, your help would be appreciated

[How long for anyone to reply from Corsair?]

Well I pot in a support request 6 days ago and still no acknowledgement or reply, how long does it take for a reply, ticket number #2000823048.

[Id #2000823048]

I've filled out a request for support but have had no response at all , it just says last activity 2 days ago. My H100i V2 pump died a few days ago and contacted Scan.co.uk who said that I should raise a RMA request with Corsair, so I did. When I click on support tickets it shows nothing on my page?