The turn around times for responses for RMA support are driving me up the wall. Every reply takes at LEAST 2 days. I've been going on 17 days with my ticket because of this and finally the RMA process is starting to go.
However, I was promised a prepaid shipping label for the H100i V2 I need to ship back to Corsair (which I need because I have to ship from Canada to the US and being a student, that is very expensive for me), but I was only given a generic label to stick on my return, not an actual shipping label with a courier. To top it off, my RMA got changed to an advanced RMA, which I did not request for.
This whole process has been going on for almost 3 weeks with only a handful of replies back and forth. If someone from Corsair on this forum can actually get me my prepaid shipping label, I'd appreciate it very much. I've always thought that Corsair had great customer service, but this latest experience has been jarring to say the least.