I’ve submitted a support request thru corsair’s system for my K95 Platinum RGB that’s has a weird blue tint on the letter L in specific. I was told to send a support request, which I have done nearly a week ago, and have gotten no response yet. Something like this has happened in the past with my but with my Obsidian D series case, where one of the lights on the startup button wasn’t turning on. That support request was left unanswered for 2 whole years now. I’m hoping that that doesn’t happen with my keyboard, considering I paid 200 dollars for it. It’s really disappointing how the customer service hasn’t responded to any of my support requests, even though I’ve been told time to time to send one.