DomRambo

Update: I returned my Elite to Scan on 7th September. They tested it and thankfully they also found that the graphics cards was broken. I waited a few extra days for my replacement as they agreed to stress test the new one. On the 13th my new replacement arrived and so far so good. Highest settings on Far Cry 5 and Elder Scrolls Online and no problems. Just need to find some time to fit in some gaming around my work!! :biggrin:

Thanks I gave up on the ticket in the end and called the toll free support number instead and they advised me to talk to the company I bought it from first. They were very helpful and are replacing it with a new unit. They even said they will test it first to make sure there are no problems. Fingers crossed I should be back in business by next week!!! Just as an aside the Corsair support guy was really good and my call was answered straight away. If you are in the UK like me simply set up a VPN, use US as location and you can use Skype to make the call for free.

Yes just tried that again. Got 6 minutes into Elder Scrolls Online before the screen was filled with purple artifcats :(:

Hi I have just purchased a Corsair One Elite and think I might have the PCI ribbon issue. Using the PC mainly for work and it's fine crunching data and other office tasks. However as soon as I start up a game within the first 5 minutes the screen gets covered with green or purple artifacts before BSOD. I've been through similar threads on the forum and tried the possible fixes but to no avail. I have sent a support ticket but just wondering on the timescale for getting it fixed / replaced?