Fliandin

As a previous person stated, using USB 2.0 ports fixes the whole Firmware wont update. Needless to say this issue has been here a long time. I just got this mouse 6/19/2018 and fought this till I found that suggestion. I'd never have thought a modern mouse couldn't handle USB2.0 for updating. I had the same issue others posted, where trying to update firmware it would start maybe toggle 1% 0% 1% a few times then lose its connection to the crappy CUE software. Restart and it would say firmware required. Mine further also sometimes stated firmware was current then later say firmware update required. After switching to USB 2.0 ports it updated in 60 seconds and immediately a few things were different. I created an account just to post this to hopefully help others in this sea of silence from corsair... I am already reconsidering my headphone, keyboard and two mouse purchases. This software has sucked for the two years I've been trapped in it, and this level of failure to communicate such a stupid limit is horrendous. Corsair won't be my first thought next time i'm looking at peripherals which is sad, I like much of what they are doing but its all tied to this crapware which crashes constantly and doesn't consistently talk to their hardware. Goodluck guys. I know how frustrating it is.