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nECr0mAnCeR

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Posts posted by nECr0mAnCeR

    Port 1 and 2 overcurrent state After update

    in iCUE Software Troubleshooting

    Posted

    Finally got a reply from Corsair. They want to replace the Link Hub.

     

    1. It's brand new.

    2. Every report I have seen says this started after the latest update.

    3. A mix of brand new and existing Link Hubs ALL went bad at the same time? Right after the last update?

     

    I have a few spare Link hubs from previous builds. Rather than take pics and navigate the hurdles Corsair puts up for warranty replacement, I am going to test with my spares. Just a PITA as my system is VERY heavy and mounted on the wall. Now I have to drag it back down and test.

     

    For those wondering....

     

    Windows 11 Pro

    AMD Ryzen 5800X3D

    Asus Strix Crosshair VIII Dark Hero

    32GB Corsair RAM

    Gigabyte 4090 Gaming OC

     

    Power plan: performance

    No Sleep mode

     

    Corsair Link hub w/ 4 QX120MM fans on port 1. Nothing on Port 2.

     

     

    Icue 4 and Asus Crosshair VIII Dark Hero issue

    in CORSAIR iCUE

    Posted

    Hi All. Hoping someone has seen and fixed my issue. For starters all drivers and ICue 4/Armory Crate are up to date. Everything is working except.... Crosshair VIII dark Hero back IO area. No light at all. I've tried uninstalling and reinstalling both Armory Crate and ICue 4 as well as disabling and re-enabling plugins and in game lighting effects to no avail.

    I did notice that the Crosshair VIII Hero is on Corsairs compatibility list but the Dark Hero specifically is not. Can anyone deny/confirm that the Dark Hero is supported or not?

    Any help will be greatly appreciated and whoever helps will have their health toasted every time I crack a beer......

    Running Windows 10 Pro on...

    Asus Crosshair VIII Dark Hero

    16GB Vengeance SL DDR4

    Asus ROG Strix gaming 3060ti

    H1501 Capellix Elite

    4X QL 120mm

    3X LL 120mm

    3X ML 120MM

    2X LS100 350mm

    Asus Plugin issues

    in CORSAIR iCUE

    Posted

    On 10/2/2021 at 6:43 PM, DOTTAT said:

    I've asked repeatedly why this is known to be an asus problem when simply rolling ICUE back to v 4.12.214 fixes the problem for ANY version of armory crate?

    I'm going to go out on a limb and guess that an update/change to iCue is incompatible with/broke something in Armory Crate. Who is at fault is like the age old Chicken/Egg argument.

     

    It Should go without saying that whichever company releases an update first, should send it to the other for testing. Given the number of issues I am certain that's not happening.

     

    Asus and Corsair software updates remind me of when I gave my kids joint chores when they were little. All wanted to be the boss and madness, carnage and bloodshed ensued....

    K100 lighting bricked out of box

    in Gaming Peripherals & Audio Troubleshooting

    Posted

    So an update for anyone facing the same issue. 

     

    Uninstalling and reinstalling ICue 4 did nothing. As a last resort before driving back to the store, I uninstalled ICue 4 and installed the latest version of iCue 3. Bang. Lit keyboard. I uninstalled ICue 3 and reinstalled ICue 4.... again.... and that did the trick. 

     

    I guess paying top dollar for Corsair gear also signs you up to be an unpaid Beta tester for buggy/unfinished software... 

    K100 lighting bricked out of box

    in Gaming Peripherals & Audio Troubleshooting

    Posted

    I drove 1 hour, each way to pick up a new K100 after my K70 died. I unboxed it, plugged it in and ICue asks to update the firmware. Wanting to be sure that did everything correct I did so and..... Lighting dead. Tried soft reset at least a dozen times. Tried a hard reset (Pinhole under keyboard) several times to no avail. Still bricked.

     

    So either I drive 2 mores hours and exchange it, wait a week for Corsair's sad excuse for Support to respond to my ticket or ask you good folks here. I had more faith in you guys since Corsair seems only interested in selling stuff rather than actually supporting it.

     

    Thanks in advance for any help provided. Cheers.

    Remove old device

    in iCUE Software

    Posted

    Hello All,

    Awhile back I purchased an Ironclaw RGB Wireless mouse. After fighting for several days to get iCue to detect and control it I gave up and returned it. I went back to my wired Ironclaw. After a day or so the Wireless Ironclaw showed up, even though it is no longer attached. Anyone else have a similar issue and resolved it? Any help would be eternally appreciated.

     

    BTW, I uninstalled and reinstalled iCue several times to no avail

     

    Specs

     

    Gigabyte B450 motherboard

    Ryzen 2600

    16Gb (2X8) Corsair Vengeance RGB Pro

    1 Corsair Vengeance RGB enhancement kit (2 sticks)

    Gigabyte 5700XT

    Samsung 970 Pro 512Gb NVME

    Corsair RM850

    Corsair H115i AiO

    3X LL120s

    2X LL140s

    Commander Pro

    Lighting Node w/ 4 strips

    K70 RGB mk.2

    IronClaw wired

    MM800 Polaris

    ST100

    Void Pro RGB

     

     

    PS, In case anyone from Corsair wonders in here. See all the Corsair stuff in my specs? Next build will have 0. There isn't enough RGB and cool lights in the world to put up with crappy software and non-existent support.

    Profile woes after installing MM800

    in iCUE Software

    Posted

    So the nice folks at Corsair who sold me all of this stuff will not let me create a support ticket for iCue issues, so I decided to see if anyone here has had this issue and if they resolved it, how.

     

    I have

    Lighting node with 4 strips

    Commander pro

    3 LL120mm fans

    2 LL140mm fans

    2 sticks Vengeance RGB Pro

    2 lighting enhancement "dummy" sticks

    i115 Pro AiO

    ST100 stand

    Void Pro headset

    Iron Claw mouse

    K95 Platinum

    and of course the aforementioned MM800

     

    After I installed the MM800, several of the profiles no longer load all of the lighting effects. one or more of the above mentioned devices will be dark. One profile doesn't load ANY.

     

    I have uninstalled iCue 3 times and reinstalled the latest. The last time was with IOBit uninstaller. Nada. Afte the reinstall, all of the the profiles are still present so something was left over. So much for IOBit.

     

    Any and all advice will be greatly appreciated.

     

    EDIT: I also deleted and re-imported all of the affected profiles several times to no avail.

     

    nECrO

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