treeyoung

With CUE 2.11.115, there's less chance that the side-button-not-working problem occurs, but it STILL HAPPENS now and then. See thread #123.

I'm quite curious how can Corsair possibly take action this slow. Because EVERYONE who uses Windows 10 and doesn't change the default setting about Fast Start-up will run into this trouble 100%, and then they'll return it.

I tried for 2 days. It's now better. But there's still a small chance that it happens after waking from hibernation.

This obviously is a small thing to fix. It has to be something related to Fast Startup, Sleep Mode, and Hibernation. It's been two years and no solution. Here in China all review posts said Scimitar has a Windows 10 compatibility problem, which I know is not entirely true. But people stop buying it. It's a great mice other than this little issue. What a pity.

Windows 10 turns on Fast Startup by default, which is a lot alike Hibernation. So when you shut down a Win10 PC, you didn't shut it as Reboot does. Turn Fast Startup off, it then shut down "for real". You can turn it off here: Power Options>Choose What the Power Buttons Do>Change Settings That Are Currently Unavailable>Uncheck Turn On Fast Startup. With Fast Startup turned off, the side-buttons-not-working issue never happens again, not a single time. But if you turn on Hibernation function, and hibernate, the same problem will show again randomly. OS: Windows 10 x64 up to date (2017-03-04) CUE: 2.10.71 up to date (2017-03-04) Firmware: 2.04 up to date (2017-03-04) Here's the log. (I hibernated my PC then waked it up. The side-buttons issue showed up, and I unplugged it then plugged it back in. Nothing's fixed.) 2017-03-04T11:51:43 I cue.session: Locked changed to true 2017-03-04T11:51:43 I cue.dev: Requesting working state leave because session disconnected. 2017-03-04T11:51:43 I cue.dev.enum.hid: Leaving working state. 2017-03-04T11:51:43 I cue.lightings.player: Stopped lighting worker in 0x25bc 2017-03-04T11:51:43 W cue.dev: Device "Scimitar" worker thread has stopped 2017-03-04T11:51:43 I cue.sdk: Leaving working state, session disconnected. 2017-03-04T11:51:43 I cue.sdk: Stopping router. 2017-03-04T11:51:44 I cue.dev: Requesting working state leave because of transition to Suspended or Shutdown state. 2017-03-04T11:51:44 I cue.dev.enum.hid: Leaving working state. 2017-03-04T11:51:44 I cue.sdk: Leaving working state, because of transition to Suspended or Shutdown state. 2017-03-04T11:51:44 I cue.init: Forcing profile saving. 2017-03-04T11:51:44 I cue.precise_timer: Suspended or shutdown state, stopping timer 2 2017-03-04T11:53:10 I cue.dev: Requesting working state enter because of transition from Suspended state. 2017-03-04T11:53:10 I cue.sdk: Entering working state, because of transition from Suspended state. 2017-03-04T11:53:10 I cue.sdk: Starting router. 2017-03-04T11:53:10 I cue.precise_timer: Resuming to working state, starting timer -1 2017-03-04T11:53:16 I cue.session: Locked changed to false 2017-03-04T11:53:16 I cue.dev: Requesting working state enter because session connected. 2017-03-04T11:53:16 I cue.dev.enum.hid: Entering working state. 2017-03-04T11:53:16 I cue.sdk: Entering working state, session connected. 2017-03-04T11:53:16 I cue.dev: Device vid=1b1c pid=1b1e is marked 'slow startup'. 2017-03-04T11:53:16 I cue.dev: Manifest for device vid=45e pid=800 not found. 2017-03-04T11:53:16 I cue.dev: Manifest for device vid=45e pid=800 not found. 2017-03-04T11:53:16 I cue.dev: Manifest for device vid=62a pid=4182 not found. 2017-03-04T11:53:16 I cue.dev: Manifest for device vid=62a pid=4182 not found. 2017-03-04T11:53:16 I cue.dev: Manifest for device vid=62a pid=4182 not found. 2017-03-04T11:53:16 I cue.dev: Manifest for device vid=62a pid=4182 not found. 2017-03-04T11:53:16 I cue.dev: Device vid=1b1c pid=1b1e is marked 'slow startup'. 2017-03-04T11:53:16 I cue.dev: Manifest for device vid=62a pid=4182 not found. 2017-03-04T11:53:16 I cue.dev: Device vid=1b1c pid=1b1e is marked 'slow startup'. 2017-03-04T11:53:16 I cue.dev: Device vid=1b1c pid=1b1e is marked 'slow startup'. 2017-03-04T11:53:16 I cue.dev: Manifest for device vid=45e pid=800 not found. 2017-03-04T11:53:16 I cue.dev: Device vid=1b1c pid=1b1e is marked 'slow startup'. 2017-03-04T11:53:16 I cue.dev: Device vid=1b1c pid=1b1e is marked 'slow startup'. 2017-03-04T11:53:16 I cue.dev: Manifest for device vid=45e pid=800 not found. 2017-03-04T11:53:16 I cue.dev: Manifest for device vid=45e pid=800 not found. 2017-03-04T11:53:16 I cue.dev: Manifest for device vid=45e pid=800 not found. 2017-03-04T11:53:16 I cue.dev: Manifest for device vid=45e pid=800 not found. 2017-03-04T11:53:17 I cue.dev: Created new device object: Scimitar; ready: 0 2017-03-04T11:53:17 I cue.dev: Failed to open device: vid=1b1c pid=1b1e path=\\?\hid#vid_1b1c&pid_1b1e&mi_00#7&7094e41&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} 2017-03-04T11:53:17 I cue.dev: Failed to open device: vid=1b1c pid=1b1e path=\\?\hid#vid_1b1c&pid_1b1e&mi_01&col01#7&1eccda86&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} 2017-03-04T11:53:17 I cue.dev: Attached to device object Scimitar: b=0 a=0 2017-03-04T11:53:17 I cue.dev: Attached to device object Scimitar: b=0 a=0 2017-03-04T11:53:17 I cue.dev: Attached to device object Scimitar: b=0 a=1 2017-03-04T11:53:17 I cue.dev: Initializing Scimitar... 2017-03-04T11:53:17 I cue.dev.nxp: Scimitar : trying to force P0 0 instead of P0 4 2017-03-04T11:53:18 I cue.dev: Get device info failed. request timed out for Scimitar 2017-03-04T11:53:22 I cue.dev: Get device info failed. Device : Scimitar, Execution result = 0, result = 0, platform error code = 121. 2017-03-04T11:53:22 W cue.dev.nxp: Scimitar : failed, continue initialization on P0 4 2017-03-04T11:53:22 I cue.dev: Get device info failed. request timed out for Scimitar 2017-03-04T11:53:22 I cue.dev: Get device info failed. Device : Scimitar, Execution result = 0, result = 0, platform error code = 995. 2017-03-04T11:53:22 I cue.dev: Get device info failed. request timed out for Scimitar 2017-03-04T11:53:22 I cue.dev: Get device info failed. Device : Scimitar, Execution result = 0, result = 0, platform error code = 995. 2017-03-04T11:53:22 I cue.dev: Get device info failed. request timed out for Scimitar 2017-03-04T11:53:22 I cue.dev: Get device info failed. Device : Scimitar, Execution result = 0, result = 0, platform error code = 995. 2017-03-04T11:53:22 I cue.dev: Initializing Scimitar: spent all tries on getDeviceInfo(). 2017-03-04T11:53:22 I cue.dev: Initializing Scimitar: failed to read proto version. 2017-03-04T11:53:23 I cue.dev: Get device info failed. request timed out for Scimitar 2017-03-04T11:53:23 I cue.dev: Get device info failed. Device : Scimitar, Execution result = 0, result = 0, platform error code = 995. 2017-03-04T11:53:23 I cue.dev: Get device info failed. request timed out for Scimitar 2017-03-04T11:53:23 I cue.dev: Get device info failed. Device : Scimitar, Execution result = 0, result = 0, platform error code = 995. 2017-03-04T11:53:23 I cue.dev: Get device info failed. request timed out for Scimitar 2017-03-04T11:53:23 I cue.dev: Get device info failed. Device : Scimitar, Execution result = 0, result = 0, platform error code = 995. 2017-03-04T11:53:23 I cue.dev: Initialized (st=0) Scimitar. 2017-03-04T11:53:23 I cue.dev: Get device info failed. request timed out for Scimitar 2017-03-04T11:53:23 I cue.dev: Get device info failed. Device : Scimitar, Execution result = 0, result = 0, platform error code = 995. 2017-03-04T11:53:23 I cue.dev: Device object failed to initialize, so it won't be registered with application susbystems. Scimitar. 2017-03-04T11:53:24 W QFSFileEngine::open: No file name specified 2017-03-04T11:53:24 C cue.download.fw: Aborting idle process not supported. 2017-03-04T11:53:24 W QFile::remove: Empty or null file name 2017-03-04T11:53:43 W cue.dev: Device "Scimitar" worker thread has stopped 2017-03-04T11:53:45 I cue.dev: Device vid=1b1c pid=1b1e is marked 'slow startup'. 2017-03-04T11:53:45 I cue.dev: Device vid=1b1c pid=1b1e is marked 'slow startup'. 2017-03-04T11:53:45 I cue.dev: Device vid=1b1c pid=1b1e is marked 'slow startup'. 2017-03-04T11:53:45 I cue.dev: Device vid=1b1c pid=1b1e is marked 'slow startup'. 2017-03-04T11:53:45 I cue.dev: Device vid=1b1c pid=1b1e is marked 'slow startup'. 2017-03-04T11:53:45 I cue.dev: Device vid=1b1c pid=1b1e is marked 'slow startup'. 2017-03-04T11:53:46 I cue.dev: Created new device object: Scimitar; ready: 0 2017-03-04T11:53:46 I cue.dev: Attached to device object Scimitar: b=0 a=0 2017-03-04T11:53:46 I cue.dev: Attached to device object Scimitar: b=0 a=0 2017-03-04T11:53:46 I cue.dev: Attached to device object Scimitar: b=0 a=1 2017-03-04T11:53:46 I cue.dev: Initializing Scimitar... 2017-03-04T11:53:46 I cue.dev: Failed to open device: vid=1b1c pid=1b1e path=\\?\hid#vid_1b1c&pid_1b1e&mi_00#7&7094e41&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} 2017-03-04T11:53:46 I cue.dev.nxp: Scimitar : trying to force P0 0 instead of P0 4 2017-03-04T11:53:46 I cue.dev: Failed to open device: vid=1b1c pid=1b1e path=\\?\hid#vid_1b1c&pid_1b1e&mi_01&col01#7&1eccda86&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} 2017-03-04T11:53:46 I cue.dev.nxp: Scimitar : success, continue initialization on P0 0 2017-03-04T11:53:49 I cue.dev: Initialized (st=1) Scimitar. 2017-03-04T11:53:49 I cue.lightings.player: Started lighting worker in 0x357c 2017-03-04T11:53:49 I cue.dev: Device insertion processing complete for Scimitar. 2017-03-04T11:53:50 W QFSFileEngine::open: No file name specified 2017-03-04T11:53:50 C cue.download.fw: Aborting idle process not supported. 2017-03-04T11:53:50 W QFile::remove: Empty or null file name 2017-03-04T11:54:07 I cue.init.ui: Starting UI. 2017-03-04T11:54:08 W MainWindow_QMLTYPE_326(0xcc81458) must be a top level window. 2017-03-04T11:54:08 W MainWindow_QMLTYPE_326(0xcc81458) must be a top level window. 2017-03-04T11:54:08 W qrc:/qml/ui/accordion/LibraryPropertyViewsAccordionItem.qml:453:12: QML LibraryPropertyViewsAccordionItemToolbar: Binding loop detected for property "applyFromLibraryEnabled" 2017-03-04T11:54:15 I cue.init.ui: Trimming cache.