Xendolan

Corsair any idea when the fix is coming. So much fun to have a new mouse and side buttons are useless...

Updated my system specs per your request.

Tried every step you suggested and no help. Had few problems when removing some registry values and ofcourse when uninstalling from device manager since need to connect again so that i can use the device again to remove next items on the list. Also "Devices and Printers" sees both keyboard and mouse without problems. Software Version has been 1.15.36 from the start and not 100% but i think Firmware version was 2.01 from the start and keep in mind i installed this software first time today. Also after installation the software asks if i want to install new version 2.01 even tho i have that version already and status is Malfunction. Also if i update it, update goes without problem and says successful but still the same malfuncion, Profiles is grayed out.

Bought the mouse few days ago and got it today. Downloaded and installed CUE software and profile could not be accessed and device status says Malfunction. Spent several hours trying to find a fix until i found this thread. I have also Corsair K90 keyboard and i removed all the corsair drivers and software several times now and no help at all. Tried different ports, USB 2 and 3, waited between device connect connects but nothing helps. Have never had this kind of a problem with a mouse and have used dozens (Logitech, Razer, Mad Catz etc) over the years.