K100 Air Need help with Hardware Lighting and iCUE Crash

[RHD327]

Hello,

I am having an issue with HW and key colors. I have a new profile with which while plugged into USB I have defined

1. Lighting Effects - Which work as expected.

2. Hardware Lighting - Attempt to make an identical set of key colors but as I create the colors on the layout editor the ke4ys do NOT respond to the color selection and instead stay white. Please note in the attached screen that the upper row remains white even though thew Blue color was selected. I have tried and successfully downloaded the profile to the keyboard.

3. When I unplug the USB the keyboard remains black and iCUE crashes.

4. Restart Icue with no USB and as soon as I click on Hardware Lighting the App crashes and this is replicatable each time.\

5. (EDIT) FYI Lighting Effects works wirelessly as expected when iCUE is running.

 

Thank you for the assistance.

RHD

 

 

 

 

Edited April 25 by RHD327