Brightness Keeps Going To Zero

[SuperTRev]

With my brand new K95 RBG Platinum XT, when my Windows screen saver triggers, it locks out iCue or something.  Puts the keyboard in the onboard hardware profile state.

Which is fine, but every time it does that, it changes my device brightness from 33% to 0%.  I thought it was all broken until I found out I had no brightness, that's why I had no lighting.

I've made sure to delete out the hardware profile, replacing it with one that has 33% as the brightness.  Have 'repaired' iCue, forced a firmware update on the keyboard, nothing fixed it.

[SuperTRev]

The solution:

I had a device intercepting my mouse connection in the usb port: an iFi silencer+.  I tried it to reduce mouse movement noise with it, but it didn't do anything.

(It's supposed to intercept your audio interface, but that didn't work, so I tried the mouse port too)

Unplugging that device solved this brightness issue.

[Muzzalot]

I would like to know why brightness is only able to be set in values of either 0, 33, 66, 100?

Why can't I set it to 75 or 20 or any other value? I just can't get quiet the right level sometimes.

[SuperTRev]

7 minutes ago, Muzzalot said:

I would like to know why brightness is only able to be set in values of either 0, 33, 66, 100?

Why can't I set it to 75 or 20 or any other value? I just can't get quiet the right level sometimes.

Use the brightness sliders when choosing the colours.