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iCUEDevicePluginHost.exe crash


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Hi to all,

iCUEDevicePluginHost.exe crashed almost every day. Crash report:

Faulting Application Path:    C:\Program Files\Corsair\Corsair iCUE5 Software\iCUEDevicePluginHost.exe

Problem signature
Problem Event Name:    BEX64
Application Name:    iCUEDevicePluginHost.exe
Application Version:    5.11.96.0
Application Timestamp:    65c10720
Fault Module Name:    AacAmbientHal_x64.dll
Fault Module Version:    2.7.0.0
Fault Module Timestamp:    65add567
Exception Offset:    0000000000048639
Exception Code:    c0000409
Exception Data:    0000000000000007
OS Version:    10.0.22631.2.0.0.256.48
Locale ID:    1033
Additional Information 1:    e118
Additional Information 2:    e118ccf6809e8996aa4fee19ada8c237
Additional Information 3:    ba7d
Additional Information 4:    ba7d4f92cd7f20a7f1769e4d09e1df48

 Anybody else with this and any solutions?

Thanks, 

Medico

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  • 2 weeks later...

I have the same issue too since iCUE version 5.11.95 every day and several times.

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I posted the issue twice accidentally. I could not deleted it. This is the link 

of my other post that somebody responded but that person have not replied to my response yet. I placed more information. I wonder if that was the version installed on Feb 9, 2024. My main issue started then. But I saw the crash before and it was gone after update but it came back recently. 

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  • 3 months later...

Google for the error brought me here - same problem here.

iCUE crashes every day. Furthermore, strange things are happening here - but only concerning iCUE.

I completely reinstalled it 2 weeks ago and since this morning I have the same behavior as before the measure:
There is no uninstall/repair entry in the control panel - as if iCUE had never been installed. The 4 Corsair services are all deactivated.
If I set them to manual or automatic, my mouse/keyboard lighting and key mapping work again... very strange behavior.
I can start iCUE manually via C:\Program Files - but all the start menu entries have all disappeared. Once again. As if my PC doesn't want the software...
When I want to reinstall iCUE, I miss a repair installation feature, I have to manually delete the folder from Program Files. Again.
The iCUE setup refuses to install iCUE in the same folder where iCUE is already installed. Even if I manually select Repair or Uninstall.

Some facts:

Windows 11 Pro 23H2 [Version 10.0.22631.3737]
ASUS Z780 Mainboard (BIOS V2022, latest)
ASUS TUF GAMING RTX 3080 Ti
Intel Core i9 13900k
2x 16GB Dominator Platinum RGB DDR5
H150i Elite
Harpoon RGB Wireless
K70 RGB
ASUS Armory Crate 5.9.4.0 (latest)
AURA Sync 3.07.49 (latest)
iCUE v5.16.75

2024-07-01 20_56_12-iCUEDevicePluginHost.exe crash - iCUE Software Troubleshooting - Corsair Communi.png

2024-07-01 21_10_55-iCUE.png

2024-07-01 21_11_01-iCUE.png

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