strafe rgb mk.2 - Keys suddenly not working properly on one pc.

[MrGereo]

I have a very strange issue with my keyboard. Suddenly certain keys are not working properly anymore (arrows, delete, home, $, etc.). When I connect the keyboard to another pc it works without issues. The propblem started slow so that in a game (call of duty) suddenly the keys where like not working anymore, then i had to minimize the game and get back in and it worked again. but now i have it in windows as well.

- Both pc's are windows 11 (latest updates)

- FW and software of keyboard an Icue on latest release.

- reset keyboard did not help

- Deleted all HID devices in the device manager, and reconnected device. still not working

- Connecting a second Keyboard to the pc works as well.

I realy don't know anymore what to try.

 

Edited October 21, 2023 by MrGereo

[c-attack]

Seems to be a growing issue affecting the K68/70/Strafe family of boards that all likely share a common firmware base.  See the discussion below.  No easy fix right now, but the key will be if the KB works correctly without CUE running.  I can't tell yet whether this was the firmware update or a problem in the 5.7 release.