Jump to content
Corsair Community

K63 wireless showing two different firmwares


Recommended Posts

TLDR - Wireless firmware says 3.13. Plugged in firmware says 1.02. Can't get past preparing.

Long Version -

I have two k63 wireless keyboards. Old one gifted to gf. The new keyboard will not go into sleep mode and when i cable it to the pc, it says the firmware is version 1.02 which needs updating. Update never progresses past 'preparing' and when uncabled into Wifi mode says the firmware is 3.13!! So which is it????? 

The same problem happens on the other computer too. Only one dongle attached, I have tried resetting the keyboard, swapping the dongle with the other k63w dongle and rebinding it.

Only thing i haven't tried is using a an older version of icue or link but i'm so confused. I need to be able to sleep the keyboard to save battery

Also submitted a ticket to support many days ago and nothing back

 

20231012_085650.jpg

20231012_085558.jpg

20231012_085714.jpg

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...