Wireless reconnect stops audio output from working (HS80)

[blt950]

Hi, I've a interesting issue with my headset when it comes to audio output. My headset is a Corsair HS80. I've an issue where when the wireless headset reconnects after loosing connection, some, but not all applications output audio stops working.

How to reproduce:

1. Go out of range of the headset so it reconnects when you're close enough
2. When the headset reconnects, you'll hear the audio output working again for about 1 second before it disappears forever

How to workaround: Go into the specific software audio output settings and set the output to headset again.

What I've already tried:

• iCUE
  • Reinstalling
  • Running as admin
• Softwares in questions
  • Reinstalling the softwares in questions where the issue happens (Discord, vPilot, Audio for VATSIM etc.)
  • Running the softwares in question as administrator
• Updating Windows
• Updating BIOS
• Updating Corsair drivers for both headset and dongle
• Receiving a new dongle from RMA process.

Why is this an iCUE issue?

• Uninstalling/turning off iCUE solves this issue for all applications.

 

Any feedback if this is a known problem or solutions would be much appreciated 🙂

 

[blt950]

I still expire this issue.

Is it possible to get any updates or confirmation if this issue is known or being investigated?