LordPacman27 Posted March 3, 2022 Share Posted March 3, 2022 Yesterday, iCUE installed a software update and a firmware update on my headset/dongle and since that moment, they don't recognize each other. When I try to pair them, nothing happens; it only works wired. I reinstalled iCUE and my PC, I restarted the headset, I tried to plug both directly on the motherboard, I forced an update on the dongle, and nothing seems to work. HELP :( Software iCUE: v. 4.21.173 VIRTUOSO: v. 0.17.149 VIRTUOSO DONGLE: v. 5.7.115 1 Link to comment Share on other sites More sharing options...
PreyTec Posted September 26, 2022 Share Posted September 26, 2022 did you ever get this fixed? mine won't connect either Link to comment Share on other sites More sharing options...
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