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Virtuoso RGB not connecting to the dongle.


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Yesterday, iCUE installed a software update and a firmware update on my headset/dongle and since that moment, they don't recognize each other. When I try to pair them, nothing happens; it only works wired. I reinstalled iCUE and my PC, I restarted the headset, I tried to plug both directly on the motherboard, I forced an update on the dongle, and nothing seems to work. HELP :(

Software iCUE: v. 4.21.173

VIRTUOSO: v. 0.17.149


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  • 6 months later...

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