pmathis09 Posted February 8, 2021 Share Posted February 8, 2021 I sent back my unit with the label for an RMA and it's been delivered by UPS. I have yet to receive a replacement two weeks later. I was told that it was already delivered but the tracking number provided was for the original unit I returned. I have no PC and they have my money. Is this normal? I've contacted tech support via phone and email several times but I just keep getting the run around. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Mordred Posted February 10, 2021 Corsair Employee Share Posted February 10, 2021 Hi pmathis09 Sorry to hear about your issues regarding your return Could you PM me your ticket ID? (or share it in a response) With that I can look into it and see what can be done; and/or track down what caused the issue. ~ Mordred Link to comment Share on other sites More sharing options...
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