wakevortex Posted February 19, 2020 Share Posted February 19, 2020 (edited) Im using OSX Mojave (same updates) on TWO machines..one WILL recognise the K95 on Icue, the other will not... what can prevent this from happening?..ive tried everything..complete reinstalls etc etc...its no go The keyboard works but is not recognised in icue. Im pretty sure this happened after an Icue update but can't be sure,,I'm up to date on OS and ICUE..I attach the log which does show some errors, but I have no idea if this gives any clues Thanks in advance..at the end of my tether with this now :-) Bill P 2020-02-19T16:44:47 I cue.init: iCUE version: 3.25.60 2020-02-19T16:44:47 I cue.init: Updates server: https://www3.corsair.com/software/CUE_V3/ 2020-02-19T16:44:47 I cue.init: Build type: Public Release 2020-02-19T16:44:47 I cue.init: Applicaiton ID: 41597 2020-02-19T16:44:48 W cue.locale: Cannot find dir for qt *.qm files 2020-02-19T16:44:48 I cue.init.font: Using Regular text font family: "Open Sans" 2020-02-19T16:44:48 I cue.init.font: Using Title text font family: "Gotham" 2020-02-19T16:44:48 I cue.hid_device_detector: Start worker thread. 2020-02-19T16:44:48 I cue.devices.enum.hid: Leaving working state. DeviceEnumeratorBase::WorkingStateChangeReason::UserSessionPropertyChanged Session disallowed. 2020-02-19T16:44:48 I cue.devices.enum.router: Leaving working state. DeviceEnumeratorBase::WorkingStateChangeReason::UserSessionPropertyChanged Session disallowed. 2020-02-19T16:44:48 W cue.clink.configuration_manager: Cooling storages load failed: Could not detect cereal root node - likely due to empty or invalid input 2020-02-19T16:44:48 I cue.profiles.folders.tree: Profile order deserialization started: "/Users/padman/Library/Application Support/Corsair/CUE/profiles/tree.cueprofileorder" 2020-02-19T16:44:48 I cue.profiles.folders.tree: Profile order deserialization finished: "/Users/padman/Library/Application Support/Corsair/CUE/profiles/tree.cueprofileorder" 2020-02-19T16:44:48 W cue.clink.ocp.storage: OcpSettings load failed: Could not detect cereal root node - likely due to empty or invalid input 2020-02-19T16:44:48 W cue.clink.device.hw_lightings: Old hardware lightings load failed: Could not detect cereal root node - likely due to empty or invalid input 2020-02-19T16:44:48 W cue.clink.device.hw_lightings: Hardware lightings load failed: Could not detect cereal root node - likely due to empty or invalid input 2020-02-19T16:44:48 W QObject::connect(CLinkClient, Unknown): invalid null parameter 2020-02-19T16:44:48 W cue.temp_alert_prop.controller: Clink service interaction disabled 2020-02-19T16:44:48 W cue.temp_alert_prop.controller: Clink service interaction disabled 2020-02-19T16:44:48 W QObject::disconnect: Unexpected null parameter 2020-02-19T16:44:48 W QObject::disconnect: Unexpected null parameter 2020-02-19T16:44:48 W QObject::disconnect: Unexpected null parameter 2020-02-19T16:44:48 W QObject::disconnect: Unexpected null parameter 2020-02-19T16:44:48 W QObject::disconnect: Unexpected null parameter 2020-02-19T16:44:48 W QObject::disconnect: Unexpected null parameter 2020-02-19T16:44:48 W QObject::disconnect: Unexpected null parameter 2020-02-19T16:44:48 W QObject::disconnect: Unexpected null parameter 2020-02-19T16:44:48 W QObject::disconnect: Unexpected null parameter 2020-02-19T16:44:48 W QObject::disconnect: Unexpected null parameter 2020-02-19T16:44:48 I cue.session: Local changed to true 2020-02-19T16:44:48 I cue.session: Connected changed to true 2020-02-19T16:44:48 I cue.session: Locked changed to false 2020-02-19T16:44:48 I cue.sdk: Entering working state, session connected. 2020-02-19T16:44:48 I cue.sdk: Starting router. 2020-02-19T16:44:48 I cue.sdk.device_watcher: Start prepare RestoreDeviceOrderState 2020-02-19T16:44:48 I cue.sdk.device_watcher: Finish prepare RestoreDeviceOrderState 2020-02-19T16:44:48 I cue.clink.device.hw_lightings: Working state about to change, lock hw lights preview. 2020-02-19T16:44:48 I cue.sdk.automation.server: User session about to be unlocked. Starting a listening 2020-02-19T16:44:48 I cue.sdk.automation.server: Successfully started listening 2020-02-19T16:44:48 I cue.devices.enum.hid: Entering working state. DeviceEnumeratorBase::WorkingStateChangeReason::UserSessionPropertyChanged Session allowed. 2020-02-19T16:44:48 W cue.hid_device_detector: Device detector already disabled. 2020-02-19T16:44:49 I cue.devices.enum.router: Entering working state. DeviceEnumeratorBase::WorkingStateChangeReason::UserSessionPropertyChanged Session allowed. 2020-02-19T16:44:49 I cue.clink.device.hw_lightings: Entering working state, unlock and disable hw lights preview. 2020-02-19T16:44:49 W QObject::connect(CLinkClient, NotificationController): invalid null parameter 2020-02-19T16:44:49 I cue.hw_profile.manager: Start worker thread. 2020-02-19T16:44:49 W QObject::connect(CLinkRequestHandler, GeneralSettingsModel): invalid null parameter 2020-02-19T16:44:49 W QObject::connect(CLinkRequestHandler, GeneralSettingsModel): invalid null parameter 2020-02-19T16:44:49 I cue.core.init_ui: Starting UI. 2020-02-19T16:44:49 W QObject::connect(MobileServerSettingsModel, ProgramSettingsModel): invalid null parameter 2020-02-19T16:44:49 W QObject::connect(DashboardSettingsModel, ProgramSettingsModel): invalid null parameter 2020-02-19T16:44:49 W QObject::connect(DashboardSettingsModel, ProgramSettingsModel): invalid null parameter 2020-02-19T16:44:49 W QObject::connect(DashboardSettingsModel, ProgramSettingsModel): invalid null parameter 2020-02-19T16:44:49 W QObject::connect(DashboardSettingsModel, ProgramSettingsModel): invalid null parameter 2020-02-19T16:44:49 W QObject::connect(WidgetCreateModel, Unknown): invalid null parameter 2020-02-19T16:44:49 W QObject::connect(DashboardSettingsModel, WidgetCreateModel): invalid null parameter 2020-02-19T16:44:49 W QObject::connect(WidgetCreateModel, Unknown): invalid null parameter 2020-02-19T16:44:49 W QObject::connect(DashboardSettingsModel, WidgetCreateModel): invalid null parameter 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=8600) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=8600) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=4069) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=46d, pid=4069) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=4069) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=46d, pid=4069) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=4069) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=46d, pid=4069) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=4069) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=46d, pid=4069) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=4069) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=46d, pid=4069) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=4069) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=46d, pid=4069) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=ffff) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=ffff) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=ffff) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=ffff) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=ffff) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=ffff) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=c52b) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=46d, pid=c52b) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=c52b) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=46d, pid=c52b) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=c52b) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=46d, pid=c52b) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=c52b) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=46d, pid=c52b) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=c52b) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=46d, pid=c52b) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=c52b) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=46d, pid=c52b) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=c52b) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=46d, pid=c52b) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=c52b) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=46d, pid=c52b) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=27c) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=27c) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=27c) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=27c) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=27c) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=27c) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=27c) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=27c) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=27c) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=27c) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=27c) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=27c) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=8262) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=8262) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=1038, pid=12ad) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=1038, pid=12ad) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=1038, pid=12ad) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=1038, pid=12ad) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=1038, pid=12ad) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=1038, pid=12ad) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=fd9, pid=6c) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=fd9, pid=6c) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=2188, pid=6533) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=2188, pid=6533) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=17cc, pid=1860) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=17cc, pid=1860) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=8102) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=8102) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=764, pid=501) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=764, pid=501) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=764, pid=501) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=764, pid=501) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=764, pid=501) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=764, pid=501) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=764, pid=501) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=764, pid=501) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=17cc, pid=1600) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=17cc, pid=1600) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=8103) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=8103) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=8302) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=8302) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=8302) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=8302) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=8302) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=8302) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=c52b) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=46d, pid=c52b) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=27c) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=27c) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=27c) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=27c) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=27c) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=27c) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=27c) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=27c) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=27c) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=27c) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=1038, pid=12ad) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=1038, pid=12ad) not found. 2020-02-19T16:44:49 I cue.hid_device_detector: DeviceInstance(Path: "IOService:/IOResources/AppleUSBHostResources/AppleUSBLegacyRoot/AppleUSBXHCI@04000000/Corsair Gaming K95 RGB PLATINUM Keyboard@04345400", InstanceId: "", ParentInstanceId: "70538240/6940/6957/13013028AF1E20475A12388BF5001BC0") inserted. 2020-02-19T16:44:49 I cue.hid_device_detector: Add open task: "IOService:/IOResources/AppleUSBHostResources/AppleUSBLegacyRoot/AppleUSBXHCI@04000000/Corsair Gaming K95 RGB PLATINUM Keyboard@04345400/0" with delay 0 ms. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=c52b) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=46d, pid=c52b) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=fd9, pid=6c) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=fd9, pid=6c) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=28e7, pid=302a) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=28e7, pid=302a) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5e3, pid=610) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5e3, pid=610) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=17cc, pid=1600) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=17cc, pid=1600) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=819, pid=101) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=819, pid=101) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=764, pid=501) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=764, pid=501) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=64f, pid=3e9) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=64f, pid=3e9) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=88e, pid=5036) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=88e, pid=5036) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=86b) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=46d, pid=86b) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=17cc, pid=1860) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=17cc, pid=1860) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=1a40, pid=201) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=1a40, pid=201) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=9e8, pid=30) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=9e8, pid=30) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=1a40, pid=201) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=1a40, pid=201) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=1a40, pid=201) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=1a40, pid=201) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=1a40, pid=201) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=1a40, pid=201) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=2188, pid=6533) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=2188, pid=6533) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=4e8, pid=61f5) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=4e8, pid=61f5) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=59f, pid=10c7) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=59f, pid=10c7) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=2109, pid=8110) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=2109, pid=8110) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=2109, pid=817) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=2109, pid=817) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=2109, pid=2811) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=2109, pid=2811) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=8102) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=8102) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=8103) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=8103) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=8302) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=8302) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=8233) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=8233) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=27c) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=27c) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=59f, pid=10c9) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=59f, pid=10c9) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=8514) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=8514) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=8262) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=8262) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=2188, pid=747) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=2188, pid=747) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=8007) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=8007) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=8007) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=8007) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=8007) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=8007) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=8007) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=8007) not found. 2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=8007) 2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=8007) not found. 2020-02-19T16:44:49 W qrc:/qml/delegate/MarkLinedAssignmentListDelegate.qml:22:23: Invalid property assignment: int expected - Assigning null to incompatible properties in QML is deprecated. This will become a compile error in future versions of Qt. 2020-02-19T16:44:49 W Model size of -1 is less than 0 2020-02-19T16:44:49 W libpng warning: iCCP: known incorrect sRGB profile 2020-02-19T16:44:50 C cue.hid_device_detector: Abstraction is not recognized as open for: "IOService:/IOResources/AppleUSBHostResources/AppleUSBLegacyRoot/AppleUSBXHCI@04000000/Corsair Gaming K95 RGB PLATINUM Keyboard@04345400/0" 2020-02-19T16:44:50 I cue.hid_device_detector: Mark all tasks as finished. 2020-02-19T16:44:50 W qrc:/qml/JS/DropdownUtils.js:70: TypeError: Cannot call method 'rowCount' of undefined 2020-02-19T16:44:50 W qrc:/qml/ui/accordion/GesturesPerformanceAccordionItem.qml:37: TypeError: Cannot read property 'currentIndex' of null 2020-02-19T16:44:50 W qrc:/qml/ui/accordion/DialControlAccordionItem.qml:24: ReferenceError: itemToolbar is not defined 2020-02-19T16:44:50 W qrc:/qml/ui/MainScreen.qml:3906: TypeError: Cannot read property 'modelReset' of null 2020-02-19T16:44:50 W qrc:/qml/ui/MainScreen.qml:3911: TypeError: Cannot read property 'currentIndexChanged' of null 2020-02-19T16:44:50 W qrc:/qml/ui/DashboardBackgroundItem.qml:31: TypeError: Cannot read property 'backgroundImageBlur' of null 2020-02-19T16:44:50 W qrc:/qml/ui/DashboardBackgroundItem.qml:30: TypeError: Cannot read property 'backgroundImageFade' of null 2020-02-19T16:44:50 W qrc:/qml/ui/DashboardBackgroundItem.qml:33: TypeError: Cannot read property 'backgroundImagePath' of null 2020-02-19T16:44:50 W qrc:/qml/ui/DashboardBackgroundItem.qml:40: TypeError: Cannot read property 'backgroundImagePath' of null 2020-02-19T16:44:50 W qrc:/qml/ui/Dashboard.qml:116: TypeError: Cannot read property 'columnCount' of null 2020-02-19T16:45:02 W libpng warning: iCCP: known incorrect sRGB profile 2020-02-19T16:45:02 W libpng warning: iCCP: known incorrect sRGB profile 2020-02-19T16:45:02 C Nothing to save __editorSave (qrc:/qml/ui/MainScreen.qml:650) expression for onExpandedChanged (qrc:/qml/ui/MainScreen.qml:2588) expandOne (qrc:/qml/collection/Accordion.qml:82) onItemClicked (qrc:/qml/collection/Accordion.qml:131) (qrc:/qml/collection/Accordion.qml:226) onClicked (qrc:/qml/ui/accordion/ProfilesAccordionItem.qml:83) onClicked (qrc:/qml/delegate/CurrentProfileDelegate.qml:136) 2020-02-19T16:45:07 W qml: Role 'enabled' is undefined 2020-02-19T16:45:07 W qml: Role 'hasEnabled' is undefined 2020-02-19T16:45:07 W qml: Role 'fontFamily' is undefined 2020-02-19T16:45:07 W qrc:/qml/editor/OsdSettingsEditor.qml:37: TypeError: Cannot read property 'length' of undefined 2020-02-19T16:45:07 W qml: Role 'type' is undefined 2020-02-19T16:45:07 W qrc:/qml/editor/OsdSettingsEditor.qml:79: TypeError: Value is null and could not be converted to an object 2020-02-19T16:45:07 W qrc:/qml/collection/ColorPicker.qml:42: TypeError: Cannot call method 'updateCurrentColor' of null 2020-02-19T16:45:07 W qrc:/qml/collection/ColorPicker.qml:48: TypeError: Cannot call method 'updateCurrentColor' of null 2020-02-19T16:45:07 W qml: Role 'maxActiveItems' is undefined 2020-02-19T16:45:07 W qml: Role 'name' is undefined 2020-02-19T16:45:07 W qrc:/qml/JS/DropdownUtils.js:70: TypeError: Cannot call method 'rowCount' of undefined 2020-02-19T16:45:07 W qrc:/qml/delegate/TabViewTabDelegate.qml:21: TypeError: Cannot read property 'top' of null 2020-02-19T16:45:07 W qrc:/qml/delegate/TabViewTabDelegate.qml:21: TypeError: Cannot read property 'top' of null 2020-02-19T16:45:07 W qrc:/qml/editor/OsdSettingsEditor.qml:18: TypeError: Cannot read property 'activePanel' of null 2020-02-19T16:45:07 W qrc:/qml/editor/OsdSettingsEditor.qml:204: TypeError: Cannot read property 'fontFamilies' of null 2020-02-19T16:45:07 W qrc:/qml/delegate/TabViewTabDelegate.qml:21: TypeError: Cannot read property 'top' of null 2020-02-19T16:45:07 W qrc:/qml/editor/DashboardSettingsEditor.qml:70: TypeError: Cannot read property 'backgroundImageDir' of null 2020-02-19T16:45:07 W qrc:/qml/editor/DashboardSettingsEditor.qml:137: TypeError: Cannot read property 'storageSettingAvailable' of null 2020-02-19T16:45:07 W qrc:/qml/editor/DashboardSettingsEditor.qml:154: TypeError: Cannot read property 'storageWidgetEnabled' of null 2020-02-19T16:45:07 W qrc:/qml/editor/DashboardSettingsEditor.qml:149: TypeError: Cannot read property 'storageSettingAvailable' of null 2020-02-19T16:45:07 W qrc:/qml/editor/DashboardSettingsEditor.qml:175: TypeError: Cannot read property 'restoreToDefaultEnabled' of null 2020-02-19T16:45:07 W qrc:/qml/editor/DashboardSettingsEditor.qml:198: TypeError: Cannot read property 'needToRestartService' of null 2020-02-19T16:45:07 W qrc:/qml/editor/DashboardSettingsEditor.qml:120: TypeError: Cannot read property 'backgroundImageBlur' of null 2020-02-19T16:45:07 W qrc:/qml/editor/DashboardSettingsEditor.qml:100: TypeError: Cannot read property 'backgroundImageFade' of null 2020-02-19T16:45:07 W qrc:/qml/editor/DashboardSettingsEditor.qml:71: TypeError: Cannot read property 'backgroundImagePath' of null 2020-02-19T16:45:14 W Model size of -208 is less than 0 2020-02-19T16:45:14 W Model size of -33 is less than 0 Edited February 19, 2020 by wakevortex attach log Link to comment Share on other sites More sharing options...
wakevortex Posted February 25, 2020 Author Share Posted February 25, 2020 Are there no suggestions for help from Corsair on this.... ? disappointing ! Bill P Link to comment Share on other sites More sharing options...
j0hnw3bb Posted April 29, 2020 Share Posted April 29, 2020 I'm having a similar problem. I have a K95 Platinum connected to a Mac Pro running OSX Mojave (10.14.6). The keyboard functions properly for text input and even the Media controls (volume, etc). The keyboard has been flashed with the latest firmware (v3.21.28). Yesterday I installed ICue for OSX (3.28.70). While the software appears to load properly. It does not recognize the keyboard. I get a "No device detected!". I have tried disconnecting and reconnecting the USB cable and a full shutdown/restart. No change. I plugged the same keyboard into a Windows 10 PC box and it was recognized just fine. Any suggestions would be greatly appreciated. Link to comment Share on other sites More sharing options...
wakevortex Posted April 29, 2020 Author Share Posted April 29, 2020 seems nobody From Corsair monitors this... I STILL have exactly the same issue...VERY tedious.... like you I have to resort to windows, or on another machine running identical Mac OS - MOJAVE.... ..something is blocking it on this particular MacBook , I just have no idea what and im out of ideas :-) Link to comment Share on other sites More sharing options...
plisken Posted May 3, 2020 Share Posted May 3, 2020 I have a K95 Platinum and also running Mojave 10.14.6, today I updated to iCUE 3.28.70 and it is still showing both my keyboard and also my mouse a Scimitar Pro. So can't really comment on your issue I'm afraid apart from letting you know that it works for me with my configuration. For reference, the FW version of the keyboard is 3.21.28 As it happens, due to the other errors I get see post: https://forum.corsair.com/v3/showthread.php?t=195724 I basically run without the iCUE application running, using the hardware profiles, which is a bit of a pain as it no longer switches based on application and to be honest not what I would have expected from such equipment. I previously run with Logitech equipment and software for years without any issues at all. Link to comment Share on other sites More sharing options...
wakevortex Posted May 3, 2020 Author Share Posted May 3, 2020 Cheers..yes I also have it running on another MOJAVE machine without issue..it has clearly blocked it in some way on my main machine that I simply cant find...I have to run without ICUE and swap my keyboard to another machine to change any settings... as you say not what you would expect from such expensive hardware ! some support would be nice from them ! Bill P Link to comment Share on other sites More sharing options...
plisken Posted May 13, 2020 Share Posted May 13, 2020 it has clearly blocked it in some way on my main machine that I simply cant find... You didn't by any chance run another application such as: https://github.com/ckb-next/ckb-next on that machine, did you? The reason I mention this is that I tried that after I had my own issues and after finding out that it didn't do what I wanted to, I removed it and found iQUE wouldn't see my hardware afterwards and discovered that a left over part of this other software was preventing iQUE from seeing my hardware. there are instructions on the github link above, should this be something you have done. Link to comment Share on other sites More sharing options...
wakevortex Posted May 13, 2020 Author Share Posted May 13, 2020 Thanks for the post Pilsken.. I hadn't specifically installed that app from Github, but it has to be something like that ..what instructions are you specifically referring to for that app for removal?...it may be a clue... is it these steps ?? (which I've already tried) Common issues: Problem: ckb says "No devices connected" or "Driver inactive" Solution: Try rebooting the computer and/or reinstalling ckb. Try removing the keyboard and plugging it back in. If the error doesn't go away, try the following: Problem: Keyboard doesn't work in BIOS, doesn't work at boot Solution: Some BIOSes have trouble communicating with the keyboard. They may prevent the keyboard from working correctly in the operating system as well. First, try booting the OS without the keyboard attached, and plug the keyboard in after logging in. If the keyboard works after the computer is running but does not work at boot, you may need to use the keyboard's BIOS mode option. BIOS mode can be activated using the poll rate switch at the back of the keyboard. Slide it all the way to the position marked "BIOS". You should see the scroll lock light blinking to indicate that it is on. (Note: Unfortunately, this has its own problems - see Known Issues. You may need to activate BIOS mode when booting the computer and deactivate it after logging in). Problem: Keyboard isn't detected when plugged in, even if driver is already running Solution: Try moving to a different USB port. Be sure to follow Corsair's USB connection requirements. Note that the keyboard does not work with some USB3 controllers - if you have problems with USB3 ports, try USB2 instead. If you have any USB hubs on hand, try those as well. You may also have success sliding the poll switch back and forth a few times. thanks again ! Bill P Link to comment Share on other sites More sharing options...
plisken Posted May 19, 2020 Share Posted May 19, 2020 Sorry, I was referring to the uninstallation of the cab-next software which is detailed here: https://github.com/ckb-next/ckb-next/wiki/macOS-Installation but if you haven't installed that, its a dead end. I only mentioned it as I had installed it to play around with it as an alternative to the iCUE and afterwords discovered that my K95 wasn't recognised as the driver/daemon was still running in the background, even though the application was closed. Hope you get to the bottom of this. Link to comment Share on other sites More sharing options...
wakevortex Posted May 20, 2020 Author Share Posted May 20, 2020 Cheers- much appreciated..what a shame Corsair can't come up with an answer ! Bill P Link to comment Share on other sites More sharing options...
10234q Posted May 25, 2020 Share Posted May 25, 2020 You didn't by any chance run another application such as: https://github.com/ckb-next/ckb-next on that machine, did you? The reason I mention this is that I tried that after I had my own issues and after finding out that it didn't do what I wanted to, I removed it and found iQUE wouldn't see my hardware afterwards and discovered that a left over part of this other software was preventing iQUE from seeing my hardware. there are instructions on the github link above, should this be something you have done. hi I'm having the same problem, and just uninstall ckb next, iq still can't detected k95, can you please provide more details in how to remove the left over part of ckb?, where are they in the Mac system? thank you! Link to comment Share on other sites More sharing options...
j0hnw3bb Posted June 15, 2020 Share Posted June 15, 2020 Sorry, I was referring to the uninstallation of the cab-next software which is detailed here: https://github.com/ckb-next/ckb-next/wiki/macOS-Installation but if you haven't installed that, its a dead end. I GOT IT WORKING!! Indeed, I had at one point installed ckb-next because there was no ICue version for OSX. However, I uninstalled it because it was crap/not-what-I-hoped-for. However, it left "droppings" on the uninstall that ended up blocking OSX ICue from recognizing my Corsair K95 Platinum. Here are the steps to run in a terminal: killall -KILL ckb killall -KILL ckb-next sudo launchctl unload -w /Library/LaunchDaemons/org.ckb.daemon.plist sudo launchctl unload -w /Library/LaunchDaemons/org.ckb-next.daemon.plist sudo rm -rf /Applications/ckb.app sudo rm -rf /Applications/ckb-next.app sudo rm -rf /Library/LaunchDaemons/org.ckb.daemon.plist sudo rm -rf /Library/LaunchDaemons/org.ckb-next.daemon.plist sudo rm -rf /Library/Application\ Support/ckb-next-daemon Good luck. Hopefully this will work for you too. John Link to comment Share on other sites More sharing options...
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