Gannonite Posted January 12, 2020 Share Posted January 12, 2020 I recently did a new build with a Corsair 500D Mid Tower Case. The case is amazing but I can't seem to figure out why 1 of the 2 USB ports on the front I/O panel does not work at all. I'm using an ASUS Z390-E motherboard and I've already tried updating the bios as well as windows 10 update. The power buttons, USB C connection and the HD audio connections seem to work just fine. The most strange thing is that only 1 of the 2 USB ports work even though they both connect to the motherboard on the same connection. Anything else I can try to fix this, or is it more likely a faulty I/O panel? And if it's faulty, is there any way I can replace it under warranty without tearing down my whole build for the RMA process? Full specs are in my profile. Link to comment Share on other sites More sharing options...
slogan19 Posted January 20, 2020 Share Posted January 20, 2020 Different case, 680X, but I had an issue with a faulty power button. The entire control panel module was replaced under warranty, I just had to submit proof of purchase. Swapping it out was a bit of a pain, but better than breaking the whole system down for sure. Link to comment Share on other sites More sharing options...
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