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Virtuoso Dongle "lost" firmware


M4ster
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Hi there,

 

I just bought a Virtuoso SE headset a cople a weeks ago and yesterday it stop running.

 

After I tried to realise what hapened, I discovered that the dongle doesn't show it's firmware, as you can see in the pics below.

 

Can you please help me solve this issue?

 

Thanks

 

 

https://imgur.com/qAWySRl

https://imgur.com/YJSUx8z

Edited by M4ster
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