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iCUE/K63 problems


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Just got a "certified refurbished" K63. Installed iCUE to have RGB funtimes, but the keyboard has a little red ! underneath it on the home screen. In the settings, next to "Status/Battery" it reads "Malfunction"

I've tried factory resetting, unplugging/replugging it, going wireless, and nothing seems to work. I'm about to go reinstall iCUE and see if that helps, but if my time using computers has taught me anything it won't, and this issue will either have a stupidly and needlessly complicated fix or it just straight up won't work and I'll never have full functionality of the thing I paid money for, like has happened so many times to me.

Someone please tell me there's a fix.

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