Corsair Employee Corsair Nick Posted May 5, 2018 Corsair Employee Share Posted May 5, 2018 If you have performed the latest Windows 10 Spring Creators Update (1803) and experiencing issues where the mic does not record any audio, but does provide sidetone audio through the earcups, there are some steps you can take to bring back functionality: 1) Right click on the speaker on your system tray and select Recording Devices 2) Select your headset and set to default 3) Open your Windows Settings by clicking the notification box in the lower right corner on the taskbar (may be different if you relocated the bar) 4) Select "All Settings" -> "Privacy" 5) On the left side, select Microphone 6) Make sure the toggle switch at the top is enabled, as well as any other applications you use your microphone in Be sure to double check your individual application settings and ensure they are set to the appropriate audio device. If you continue to experience no functionality, please contact our Technical Support staff for further assistance. https://support.corsair.com/ Link to comment Share on other sites More sharing options...
Reefboi16 Posted May 15, 2018 Share Posted May 15, 2018 How about that static sound fix and the crappy 7.1 implemementetion for the other threat that has been dropped and ignored? Link to comment Share on other sites More sharing options...
anfo Posted June 30, 2018 Share Posted June 30, 2018 Should be fair to say this does not work. Link to comment Share on other sites More sharing options...
jasonnn Posted July 5, 2018 Share Posted July 5, 2018 I have tried the steps for the first post, the privacy setting is on for my Mic, tried hardware manager no errors, and have updated the latest firmware with the iCue app, my HS70 SE mic is not recognized by windows or any applications, the headset works fine can hear things, but the mic itself does not work at all. Admin feel free to email or msg me directly, thanks in advance for help, just bought them yesterday and frustrating that the mic does not work. Link to comment Share on other sites More sharing options...
2mp Posted July 7, 2018 Share Posted July 7, 2018 Hello, I have the mic issue fixed from this thread. http://forum.corsair.com/v3/showthread.php?p=962492#post962492 How-ever, dolby digital headphone option now no longer works. It's consistently on stereo only. Link to comment Share on other sites More sharing options...
MacNCheez Posted August 4, 2018 Share Posted August 4, 2018 (edited) Maybe this will help, it helped me as it conflicted software. Like MSCrap-10, steam, Discord, Teamspeak, etc. https://ibb.co/ifU4Ae https://ibb.co/ifU4Ae <a href="https://ibb.co/ifU4Ae"><img src="https://thumb.ibb.co/ifU4Ae/mic_issue.png" alt="mic_issue" border="0"></a> Let me know. I know this is old and all but if anyone else that jumps on here they can check this out as well. Edited August 4, 2018 by MacNCheez Link to comment Share on other sites More sharing options...
missrawr24 Posted August 7, 2018 Share Posted August 7, 2018 (edited) Maybe this will help, it helped me as it conflicted software. Like MSCrap-10, steam, Discord, Teamspeak, etc. https://ibb.co/ifU4Ae https://ibb.co/ifU4Ae <a href="https://ibb.co/ifU4Ae"><img src="https://thumb.ibb.co/ifU4Ae/mic_issue.png" alt="mic_issue" border="0"></a> Let me know. I know this is old and all but if anyone else that jumps on here they can check this out as well. I'm not sure what's going on with my headset. I've had it for a while now and it's been working perfectly fine. Now the mic isn't working properly. It's super low. It was working fine 2 days ago. I finally activated my windows 10 as the one I had before was a copy version with the watermark and I think that's when it just stopped working as it used to...I don't know what happened to it. I tried a whole bunch of stuff already, but nothing works. I already have the options set up on the image you attached. I don't know if it was the Windows 10 thing that may have caused it or if something just randomly happened...I really need this fixed. I just spent a bunch of money on parts to get my PC built and am getting ready to start recording and so on, but can't now that my headset mic is super low. It's the wired version by the way. I've seen other posts about the wireless version. Just wanted to make it clear. Edited August 7, 2018 by missrawr24 Additional info Link to comment Share on other sites More sharing options...
ad3k Posted August 30, 2018 Share Posted August 30, 2018 That worked haha awesome! Link to comment Share on other sites More sharing options...
JamesBondage Posted October 28, 2018 Share Posted October 28, 2018 Idk if anyone is still having issues, I tried everything people suggested from deleting and reinstalling drivers to messing with every audio setting I could find. In the end I just detached the mic and reattached it, voila it works again. Made an account just to post this, I feel like an idiot for not trying it to begin with guess I just forgot. Link to comment Share on other sites More sharing options...
cdegigs Posted January 14, 2019 Share Posted January 14, 2019 im having issues with my Mic as well. ive tried everything that you can think of and its not working at all. Link to comment Share on other sites More sharing options...
PKells Posted January 28, 2019 Share Posted January 28, 2019 Was having this same problem since purchasing the wireless headset. What finally got the mic working for me was: -In iCue software selecting VOID PRO WIRELESS -Change from "Dolby" to "Stereo" Now if I go into Windows voice recorder the audio is being captured from the mic. Note that I already had the Corsair headset setup in Windows as my default Output and Input device under Windows Settings --> Sounds. Under the "test your microphone" heading the visual feedback shows mic working also. The big caveat here is that the mic is working, but the audio is now only 2-channel stereo. Not ideal for a $130 headset so hopefully a firmware update will offer a true fix where the headset can be used to its full potential. Link to comment Share on other sites More sharing options...
peterchiu.79 Posted July 19, 2019 Share Posted July 19, 2019 I'm not sure what's going on with my headset. I've had it for a while now and it's been working perfectly fine. Now the mic isn't working properly. It's super low. It was working fine 2 days ago. I finally activated my windows 10 as the one I had before was a copy version with the watermark and I think that's when it just stopped working as it used to...I don't know what happened to it. I tried a whole bunch of stuff already, but nothing works. I already have the options set up on the image you attached. I don't know if it was the Windows 10 thing that may have caused it or if something just randomly happened...I really need this fixed. I just spent a bunch of money on parts to get my PC built and am getting ready to start recording and so on, but can't now that my headset mic is super low. It's the wired version by the way. I've seen other posts about the wireless version. Just wanted to make it clear. Did you ever get this fixed? I've got the same issue and I've tried EVERYTHING!! Link to comment Share on other sites More sharing options...
Venemox Posted November 11, 2019 Share Posted November 11, 2019 Yeah, still a no-go. Everything worked fine until one day I had no audio, then I updated iCUe. Fixed the audio, killed the mic. -.- Link to comment Share on other sites More sharing options...
gale777 Posted November 13, 2019 Share Posted November 13, 2019 How has this issue not been fix?! I see the original post of this threat was made on 05-05-2018, I bought my corsair void pro stereo headset about a month ago in stores. Recently I got my os upgraded to windows 10 and now my mic won't work at all, i cannot find a workable fix to this problem and even made an account to post here. This is 11/13/2019 how has this issue NOT been resolved? I thought corsair was suppose to be one of the better brands, how is there such a problem as communication via the mics on their headsets is so broken that it flat out doesn't work lasting for beyond a year..... >:( Link to comment Share on other sites More sharing options...
canapi Posted November 21, 2019 Share Posted November 21, 2019 Same thing here, after iCUE update Void Mic broken until I close and restart icue, but if I unplug the headset the problem come back. Seems they can't fix it at all. Link to comment Share on other sites More sharing options...
thatoke45 Posted January 21, 2020 Share Posted January 21, 2020 Noticed that in the advanced settings I have 1 channel instead of 2. Can't even fix this bit. . . Link to comment Share on other sites More sharing options...
Yobo1987 Posted January 21, 2020 Share Posted January 21, 2020 Bought this headset today, cant get mic to work no matter what. Have followed every instruction i found. It jusy says "mic off" everytime i turn it on. Link to comment Share on other sites More sharing options...
silverfoxman Posted February 26, 2020 Share Posted February 26, 2020 Hello! make time for an interesting site https://cbdgoodiebags.com/cbd-dabs/. Link to comment Share on other sites More sharing options...
clemensky Posted March 8, 2020 Share Posted March 8, 2020 got a set of Hs70 a few days ago, been having mic issues (having a real hard time getting the mic to pick up at all) anyway i just made an account to say that turning ICue off seems to have fixed the issues with the mic and it is working every time i unplug it and back in now. not ideal but for those who need a working mic it works. Link to comment Share on other sites More sharing options...
Lastinossa Posted April 12, 2020 Share Posted April 12, 2020 I had this problem and fixed it the following way. Through trial and error. 1 - Set my microphone to listen & Was testing audio on discord (One of them in plenty). 2 - Disconnected mic from headset and plugged it directly to the pc, the mic was working. 3 - Then re-plugged it to headset and wasn't working. 4 - Disconnected the headset single 6mm jack from the splitter and re-attached it twice and now it works. Link to comment Share on other sites More sharing options...
Psychonaut2342 Posted October 19, 2020 Share Posted October 19, 2020 I am still having this problem.... I have tried so so many different methods to fix it and nothing has worked. The sound works fine, the firmware is right, the PC detects it and it is defaulted and the voice even says the microphone is on but I have no input sound whatsoever. Please, help! Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted October 19, 2020 Author Corsair Employee Share Posted October 19, 2020 Which version of iCUE are you currently running and which headset? latest should be iCUE 3.34.161. Link to comment Share on other sites More sharing options...
Psychonaut2342 Posted October 19, 2020 Share Posted October 19, 2020 (edited) Which version of iCUE are you currently running and which headset? latest should be iCUE 3.34.161. I am using the latest version Headset is Void Pro Surround [Wired] Edited October 19, 2020 by Psychonaut2342 Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted October 20, 2020 Author Corsair Employee Share Posted October 20, 2020 Does the issue occur if you perform the following: * Close and exit out of iCUE * Connected a different PC/Laptop Link to comment Share on other sites More sharing options...
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