SinTex Posted December 29, 2017 Share Posted December 29, 2017 Trying to log into Support site with valid user/ pass but keep getting: { "Message": "005" } Anyway: Summary:Corsair AX860i boot loop / power off Full Details: Would I be able to get an RMA number for this product as it regularly (3x a day) keeps powering off and then giving me a 1 second boot loop. I have to keep turning it off disconnecting all cables going to the PSU and doing a CMOS reset on the mobo in order to get the pc to boot again. On Some occasions when this happens the test indicator light also goes red. From what i have seen this is a common issue with some of these particular PSU's. I did look into rma with Corsair but it's down for maintenance. I have been running my system fine now for almost a 2months using alternative supply (Corsair TX 850). <-- fixed this one myself due to having 2 known issues :[pouts: PS i have not physical receipt other than being able to do a print screen of my Overclockers.co.uk order. Faulty Product: CP-9020037-UK Please can you provide RMA for repair and please advise if you only need the PSU or cables aswell ? King Regards Tony. Link to comment Share on other sites More sharing options...
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