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How long for support?


maz2390

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Hey guys,

 

Was just wondering how long it takes for Corsair to answer a RMA ticket? I requested it earlier today and still haven't heard anything.

 

Is this usual for them? I recently dealt with Gigabyte and the longest I had to wait for an email back was 4 minutes which is amazing and I'm not expecting anything that quick but it's been around 5-6 hours.

 

Also tried Live Chat (which said it was online) but I was waiting for over 40 minutes for it connect.

 

Just anxious to get it resolved as I need it for business :sigh!:

 

Ticket number is 6486371

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Click on the Support Ticket System tab above and go to that ticket to make sure there hasn't actually been a response.

 

Hey, thanks for the reply. I was constantly checking both my email and the ticket.

 

I managed to call them and get it sorted fairly quickly in the end. I didn't realise there was a number I could call using Skype :)

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