maz2390 Posted June 25, 2014 Share Posted June 25, 2014 Hey guys, Was just wondering how long it takes for Corsair to answer a RMA ticket? I requested it earlier today and still haven't heard anything. Is this usual for them? I recently dealt with Gigabyte and the longest I had to wait for an email back was 4 minutes which is amazing and I'm not expecting anything that quick but it's been around 5-6 hours. Also tried Live Chat (which said it was online) but I was waiting for over 40 minutes for it connect. Just anxious to get it resolved as I need it for business :sigh!: Ticket number is 6486371 Link to comment Share on other sites More sharing options...
Lady Fitzgerald Posted June 26, 2014 Share Posted June 26, 2014 Click on the Support Ticket System tab above and go to that ticket to make sure there hasn't actually been a response. Link to comment Share on other sites More sharing options...
maz2390 Posted June 26, 2014 Author Share Posted June 26, 2014 Click on the Support Ticket System tab above and go to that ticket to make sure there hasn't actually been a response. Hey, thanks for the reply. I was constantly checking both my email and the ticket. I managed to call them and get it sorted fairly quickly in the end. I didn't realise there was a number I could call using Skype :) Link to comment Share on other sites More sharing options...
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