MrBraydogg Posted January 1, 2019 Share Posted January 1, 2019 (edited) Hey there, just wanted to post a quick bug I happened to come across regarding the sizing of the iCUE window when both my monitor (1080p, primary screen, 100% scaling) and connected TV (4k, secondary screen, 200% scaling) are on. The issue is my connected TV is scaled to 200% normal size, thus making the iCUE window twice its original size, and not able to resize smaller, making the program non-practical to use on my monitor display when my TV is turned on. (dragging the iCUE window to the TV screen, it is usable). Any chance you guys can look into this resizing issue? I included a zip with two example images. Thanks! Software Ver 3.10.125iCUE bug report.zip Edited January 1, 2019 by MrBraydogg Link to comment Share on other sites More sharing options...
Toasted Posted January 2, 2019 Share Posted January 2, 2019 Try changing the high DPI settings for iCUE under Compatibility. iCUE.exe > Compatibility > Change high DPI settings. Link to comment Share on other sites More sharing options...
MrBraydogg Posted January 2, 2019 Author Share Posted January 2, 2019 Type iCUE in your windows start menu > Right-click, open file location > Right-click iCUE in file explorer, properties > Compatibility tab > Change High DPI Settings > Check the box "Override High DPI Scaling Behavior," and in the drop down right below change "Application" to "System (Enhanced)" > click OK, then Apply > Restart the application. Thanks Toasted :biggrin: Link to comment Share on other sites More sharing options...
AdamWes Posted July 14, 2019 Share Posted July 14, 2019 This isn't working for me, no change when I use Toasted's Method. The only way I can fix mine is to go into display settings and lower the TV down to 100% like my other screens. Am I doing something wrong? Link to comment Share on other sites More sharing options...
compression67 Posted December 15, 2019 Share Posted December 15, 2019 Same as AdamWes here too. I have 3 - 27's at 100% and a 55" at 300% and I have to drop the 55 down to 100% in order to view properly. This is only piece of software I've used in the past two years that does not play nice. Link to comment Share on other sites More sharing options...
jasefacekhs Posted January 7, 2020 Share Posted January 7, 2020 Agreed, i have to either change the resolution or change the scaling to view this program properly. Link to comment Share on other sites More sharing options...
RxParalyze Posted January 20, 2020 Share Posted January 20, 2020 I tried all of the prior-mentioned adjustment tricks to get the ICue software to display properly on my 4k tv. None of them worked; however, I did discover a work-around. :biggrin: YOU HAVE TO CHANGE YOUR MAIN MONITOR TO THE 4K DISPLAY. Yup, this was actually required. I've never had to do this for another app. Go into your display settings, click your 4k monitor, scroll down, and check the box that says "make this my main display." In addition to the above step, I also went into the app properties and changed the high DPI settings as follows: Check box "Use this setting to fix scaling... in Settings." Drop down: select "I open this program" Check box "Override high DPI... performed by:" Drop down: select "System (Enhanced)" Restart. Link to comment Share on other sites More sharing options...
DoomSayerSantos Posted February 15, 2020 Share Posted February 15, 2020 This has been an issue for what nog 4+ years ? Good job Corsair... Might as well send this ram back to Amazon. Link to comment Share on other sites More sharing options...
darkdreamlogic Posted February 29, 2020 Share Posted February 29, 2020 I may have found a fix for this: Don't just change the settings for "iCUE.exe," also change the settings for "iCUE Launcher." Adjust the "Compatibility, High DPI Settings" to Override, System or system enhanced for "iCUE Launcher" as well. This seemed to work for me. Good luck. Now if they can only make this more compatible with Aura sync without one of my RAM sticks going out of sync!!! Link to comment Share on other sites More sharing options...
SP77 Posted January 27, 2021 Share Posted January 27, 2021 Man, I thought I was stuck with not being able to resize iCue. The info that Toasted & MrBrayDogg offered worked like a charm. Thanks, guys. Good stuff. Link to comment Share on other sites More sharing options...
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