iCue causes BSOD - iCue vs Link?

Hi there all

 

I got a little problem that maybe someone can help me with.

 

I purchased 2X Corsair LL120 RGB White RGB PWM Fan Triple Pack w/Lighting Node Pro. I did not need them but they have a white housing and having a white PC build I convinced myself they were nearly as essential as the OS. Anyway they are still sitting in the unopened boxes because I didn't get that far. Preparing for the changeover I downloaded iCue 3.22.74 and installed it. Did not bother running it and carried on. I opened my google chrome and within 5-10 minutes I was looking a black screen. My power button is set to shut down but that was non responsive so after a while I had to kill the power or it would still be running. Did some research using my standby PC I keep for such occasions, started back up turned of MSI Afterburner. Riva etc and basically had the same thing happen. Uninstalled HWMonitor etc and then after a while ended up with a unprompted restart. I uninstalled iCue and all was back to normal. I then tried iCue 3.23.66 and did not do any better at all.

 

I have a Ryzen 5 2600, Asus Rog Strix B350-F Gaming MB, 32GB Teamgroup Dark Rog 3000 MHz ram, OS is on a Samsung SSD, SuperNOVA 750 G2 80 PLUS GOLD PSU

 

I noticed I am not the only one struggling with iCue but was wondering if I could use the Corsair Link software? Or if there is a known fix since I am only seeing the problem using google not many answers.

 

thanks

I'm not sure exactly what is causing your software incompatibility issue. You've already tried 2 installations, so the easiest path forward would be to use LINK or just keep trying with iCUE. You'll have most of the functionality with LINK.

Thanks xMacias

 

It can't hurt to try the Link software and if it does not do the same as iCue with the BSOD I will proceed. I am not really into all the disco stuff so even if I could set it to temp and be done with it I would be happy.

Okay so I tried Corsair Link 4 and it lasted about 5 mins and same thing happened, I booted Link off and then I tried iCue again this time turning off the Asus Aura and of course Afterburner. It installed okay and after a while 2 hours with no issue I opened Aura and changed the setting from temp to static and it has been running ever since. So I am thinking it is possible that having both Aura and iCue trying to be reading the temps might be throwing a spanner in the works. Or it could all head south again and just taking it's time.