kasperzom Posted December 3, 2018 Share Posted December 3, 2018 I am running iCUE 3.9.39 on my desktop and have a SPEC Omega RGB with an LNP installed. On the LNP are two HD fans and 4 led strips. Everything was working perfectly up till recently when I updated to the latest firmware and iCUE version and I started experiencing freezes on my four led strips, where all leds except one little led light stop doing my profile cycles and get stuck in one color. Only a cold reboot of the system helps restore everything and minutes later it freezes again. No idea what to do. Rolled back to 3.8.91 but that doesnt help. I dont know where I can find older firmware versions of the LNP to i can roll those back? Link to comment Share on other sites More sharing options...
solarity Posted December 3, 2018 Share Posted December 3, 2018 So the application responds, but the RGB devices don't? Have you tried instant lighting? I think there might be a restart button in settings, you could try that too. Link to comment Share on other sites More sharing options...
kasperzom Posted December 3, 2018 Author Share Posted December 3, 2018 So the application responds, but the RGB devices don't? Have you tried instant lighting? I think there might be a restart button in settings, you could try that too. Exactly I have the opposite of what many people have (i.e. freezing app). The appis working and can control all my devices and monitor all health settings. Only the four led strips are frozen in one color. I have tried restarting the service but the led strips dont respond to iCUE anymore, and stay in the same frozen mode. Very weird behavior but it was observed by others as well. Link to comment Share on other sites More sharing options...
solarity Posted December 3, 2018 Share Posted December 3, 2018 Exactly I have the opposite of what many people have (i.e. freezing app). The appis working and can control all my devices and monitor all health settings. Only the four led strips are frozen in one color. I have tried restarting the service but the led strips dont respond to iCUE anymore, and stay in the same frozen mode. Very weird behavior but it was observed by others as well. Do you have any other Corsair iCUE compatible devices in your system? Also could you fill out your System Spec sheet in your profile? Link to comment Share on other sites More sharing options...
kasperzom Posted December 4, 2018 Author Share Posted December 4, 2018 Do you have any other Corsair iCUE compatible devices in your system? Also could you fill out your System Spec sheet in your profile? Thanks for the reply, I have updated my specs. Also, i have the following Corsair appliances: - Corsair SPEC Omega RGB case - Corsair Vengeance RGB RAM - Corsair H100i cooling - 2 x HD fan - 3x LL fan - LNP with 4 led strips (these are freezing) - K86 keyboard - Glaive mouse - Void Pro headset (wired) - ST100 headset stand - MM800 mousemat Link to comment Share on other sites More sharing options...
solarity Posted December 5, 2018 Share Posted December 5, 2018 Thanks for the reply, I have updated my specs. Also, i have the following Corsair appliances: - Corsair SPEC Omega RGB case - Corsair Vengeance RGB RAM - Corsair H100i cooling - 2 x HD fan - 3x LL fan - LNP with 4 led strips (these are freezing) - K86 keyboard - Glaive mouse - Void Pro headset (wired) - ST100 headset stand - MM800 mousemat Are you only seeing this with the LNP connected products? Is everything else fine? You could try forcing a new firmware update and if that doesn't work, I would open a support ticket. There might be something wrong with your LNP as I am not hearing or seeing this from other people. Link to comment Share on other sites More sharing options...
kasperzom Posted January 2, 2019 Author Share Posted January 2, 2019 the weird thing about it, the first 4-5 minutes it works normally before everything freezes. this leads me to believe something happens in the computer while I am gaming that causes this to happen. I have fans connected to channel 2 of the same LNP that do not freeze. It's only the strips.... Link to comment Share on other sites More sharing options...
nirvanab Posted January 7, 2019 Share Posted January 7, 2019 Hey, I too am having this exact same issue now. I have reinstalled several times to no avail, is there any error logs I can submit to get some help? Link to comment Share on other sites More sharing options...
solarity Posted January 7, 2019 Share Posted January 7, 2019 Hey, I too am having this exact same issue now. I have reinstalled several times to no avail, is there any error logs I can submit to get some help? You can zip up your logs and put them up here. Link to comment Share on other sites More sharing options...
RGBLover Posted June 22, 2019 Share Posted June 22, 2019 the weird thing about it, the first 4-5 minutes it works normally before everything freezes. this leads me to believe something happens in the computer while I am gaming that causes this to happen. I have fans connected to channel 2 of the same LNP that do not freeze. It's only the strips.... Hey mate, Im having exactly the same issue with my rgb strips (4 strips). They freeze when I play video games but works fine when not gaming. I know this is an old post but have you fixed your issue? Thanks. Link to comment Share on other sites More sharing options...
HighOctane81 Posted June 23, 2019 Share Posted June 23, 2019 My LED strips are connected to a lighting node pro and work fine, but i do get freezing LL120 fans after a few minutes. These are connected to inbuilt 1000d commander pro. Although odd, other fans connected to same commander pro on LED option 2 work fine. Link to comment Share on other sites More sharing options...
crack_monkey Posted June 23, 2019 Share Posted June 23, 2019 Same Problem here, also some LED lights disappear for some seconds and then come back, or when im on instant lighting, after some minutes one fan in the back switches the colors randomly and switches back to the instant lightin. i have the problem since last 2 updates. Link to comment Share on other sites More sharing options...
RGBLover Posted June 24, 2019 Share Posted June 24, 2019 My LED strips are connected to a lighting node pro and work fine, but i do get freezing LL120 fans after a few minutes. These are connected to inbuilt 1000d commander pro. Although odd, other fans connected to same commander pro on LED option 2 work fine. My 4 rgb strips are connected to LED2 of Commander pro and 6 ll120 fans to LED 1. I only have issues with my strips freezing:[pouts:. Link to comment Share on other sites More sharing options...
forg1vr Posted June 24, 2019 Share Posted June 24, 2019 Same issue here, I even wrote a thread about it here some weeks ago, with no solution. For me it started appearing with the previous icue update. What I did to solve it: only connect 2 LED strips per channel. Then it works. It's dumb, but it works. Link to comment Share on other sites More sharing options...
HighOctane81 Posted June 24, 2019 Share Posted June 24, 2019 My 4 rgb strips are connected to LED2 of Commander pro and 6 ll120 fans to LED 1. I only have issues with my strips freezing:[pouts:. Sounds the same but switched around on LED ports. For me restarting ICUE doesn't seem to reset LED 1 LL120 but LED 2 and light node pro LED 1 and 2 all restart fine. Link to comment Share on other sites More sharing options...
RGBLover Posted July 13, 2019 Share Posted July 13, 2019 Hey mate, Im having exactly the same issue with my rgb strips (4 strips). They freeze when I play video games but works fine when not gaming. I know this is an old post but have you fixed your issue? Thanks. Just an update on my issue; Corsair support team was really helpful and they sent me new rgb strips and the problem is gone :biggrin: . So the issue was due to faulty strips. Link to comment Share on other sites More sharing options...
Buzzkiller Posted August 2, 2019 Share Posted August 2, 2019 I'm having this problem as well. I have 2 lighting node pros in my system, one that controls 3 ML 120 rgb fans and one light strip. The other controls two lights strips (each on a different channel) that I have on the back of my EK water blocks, these are the ones giving me problems. When I first started up the system and installed icue everything was working fine. After a few hours the light strips on the graphics cards were frozen, except for the first two leds(which still seem to work properly). I rebooted and everything started working again, but the two light strips froze again after a while of playing games. Now when I start up my system, the strip on the bottom card is dark except for the first two lights. The strip on the top card works for a few minutes, then all but the first two leds freeze. I can't tell if it's a hardware problem or software problem. Link to comment Share on other sites More sharing options...
Khirath Posted February 4, 2021 Share Posted February 4, 2021 I tried everything, but I have 5 o 6 six fans LEDs stuck at white. Link to comment Share on other sites More sharing options...
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