dmacgregor Posted February 8, 2014 Share Posted February 8, 2014 I just purchased and installed an RM750 PSU. I am very impressed with the build quality. I discovered the Link feature after I purchased it and would like to use it. I am not sure how to connect it to my PC, however. I plugged the Link cable into the PSU but I am not sure where to plug the other end. I read an article on Guru3d about this feature and they made reference to plugging it into a USB header on my motherboard. However, the 2 USB 2.0 headers on my motherboard are standard 10-pin USB headers and the Link cable has 2 connectors - one 3 pin and one 2-pin. Is this cable meant to be plugged directly into the motherboard or do I need another piece of Link hardware? Thank you. Doug Link to comment Share on other sites More sharing options...
peanutz94 Posted February 9, 2014 Share Posted February 9, 2014 What cable are you using? It should be like this and plug directly into your 10 pin USB header. If you have any other cable besides this one it wont work. http://www.corsair.com/us/power-supply-units/psu-accessories-1/corsair-link-analog-to-digital-bridge-cable.html Link to comment Share on other sites More sharing options...
dmacgregor Posted February 10, 2014 Author Share Posted February 10, 2014 I found what I was looking for and your link points right to it. I ordered one yesterday. I don't know why Corsair doesn't include the cable with the PSU. Maybe because the margins are so small or because some people wouldn't buy the cable and instead buy a LInk commander. At any rate, thanks Peanutz94. Link to comment Share on other sites More sharing options...
dmacgregor Posted February 18, 2014 Author Share Posted February 18, 2014 I just received the cable and connected it to the USB header on my motherboard and booted into Win7. After booting I received a balloon help error message in my System Tray that said there is a USB device that is not recognized and to try reconnecting it. I connected it to the other USB header on the motherboard and I got the same message. Why is this thing not working? Link to comment Share on other sites More sharing options...
Ripshod Posted February 18, 2014 Share Posted February 18, 2014 You need to install the corsairlink software. The drivers for the usb dongle are included. Of course if you want the drivers only I have to ask why. They're only needed by the CL software. Link to comment Share on other sites More sharing options...
dmacgregor Posted February 18, 2014 Author Share Posted February 18, 2014 I did install the Link Software previously before I knew that the cable was necessary . Should I uninstall the software and re-install it? I was always under the impression that for USB devices, you installed the software first and then the hardware. Thanks. Link to comment Share on other sites More sharing options...
dmacgregor Posted February 18, 2014 Author Share Posted February 18, 2014 I uninstalled v 2.3.4816 and installed v 2.5.5145 (without rebooting). I did not get the balloon message but the Device Manager shows an Unknown USB Device and the Link2 software doesn't show the PSU. Link to comment Share on other sites More sharing options...
Ripshod Posted February 18, 2014 Share Posted February 18, 2014 Did you accept the drivers installed by the software? Or did you even see that. Every time I've installed the software I've had a box pop up regarding the driver installer, no matter what version. I wonder where corsair hide the driver installer these days. Used to be able to find it in the main program folder, or in appdata. There's no point going further til you get it recognised. By the way, when installing a diferent version you should really delete the Corsair folder from C:\Users\*****\AppData\Roaming and reboot before installing the new. Only thing I can suggest is uninstall the software, delete that folder, reboot, install. Link to comment Share on other sites More sharing options...
dmacgregor Posted February 19, 2014 Author Share Posted February 19, 2014 No, I did not see any message about installing the drivers...just a software installation window showing the progress and the various files being installed. I will do what you suggest re:uninstalling the software and deleting the folders and rebooting. One question...do I leave the PSU connected to the USB connector on the motherboard during all of this? Thanks. Link to comment Share on other sites More sharing options...
Ripshod Posted February 19, 2014 Share Posted February 19, 2014 yh I think it needs to be connected for the install. Hmm, need someone more knowledgeable about the software to interject - now would be a good time! I've never tried installing the software without a corsairlink compatible device installed, so maybe that's why I'm getting the driver installer popup. Can only suggest trying that way. Link to comment Share on other sites More sharing options...
dmacgregor Posted February 19, 2014 Author Share Posted February 19, 2014 I did everything you suggested in the proper order and still no Power Tab in the Link software. I also did not get a pop-up concerning the driver...just the Installshield window as before (see the attached files). Link to comment Share on other sites More sharing options...
Ripshod Posted February 19, 2014 Share Posted February 19, 2014 I would have expected a seperate driver installer on the corsair site, but no. hmmmmmm Link to comment Share on other sites More sharing options...
dmacgregor Posted February 19, 2014 Author Share Posted February 19, 2014 I don't know why they don't test these things before they ship them. When I check the properties for the unknown USB device, it says it's a Microsoft driver. I will be requesting a replacement dongle. Link to comment Share on other sites More sharing options...
wytnyt Posted February 19, 2014 Share Posted February 19, 2014 I don't know why they don't test these things before they ship them. When I check the properties for the unknown USB device, it says it's a Microsoft driver. I will be requesting a replacement dongle. it isnt that its defective parts,its the countless # of different system builds that their installed on,which is something that cant really be controlled by corsair. Link to comment Share on other sites More sharing options...
dmacgregor Posted February 19, 2014 Author Share Posted February 19, 2014 I have requested a replacement dongle and they are shipping one. I do not have to return the one I have. Link to comment Share on other sites More sharing options...
wytnyt Posted February 19, 2014 Share Posted February 19, 2014 I have requested a replacement dongle and they are shipping one. I do not have to return the one I have. no you do not which is one less hassle for you. Link to comment Share on other sites More sharing options...
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