ONOFF Posted April 4, 2019 Share Posted April 4, 2019 Ticket #877318 was placed and no reply yet. Can you check it? Thank you. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Wootaru Posted April 4, 2019 Corsair Employee Share Posted April 4, 2019 Hello ONOFF, I will reach out to the technical support representative to look into the ticket. Best, Wootaru Link to comment Share on other sites More sharing options...
ONOFF Posted April 5, 2019 Author Share Posted April 5, 2019 Thank you. I got a reply, with an approved RMA, but there's a catch: the shipping label is incomplete. There is no return address, only my address is there. I already tried with different browsers and does not change. I need an address to return. I already replied in the ticket about that. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Wootaru Posted April 5, 2019 Corsair Employee Share Posted April 5, 2019 Hello ONOFF, Please wait until you've received the automated message. Best, Wootaru Link to comment Share on other sites More sharing options...
ONOFF Posted April 8, 2019 Author Share Posted April 8, 2019 A few days have passed since the RMA was accepted, and so far no automated message. Is that supposed to happen? I have an incomplete shipping label due to the fact that there is something at your side that did not selected the RMA return hub. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Wootaru Posted April 8, 2019 Corsair Employee Share Posted April 8, 2019 Hello ONOFF, Sorry about that, it was giving us an Error because no State/province was entered. I've corrected it for you. Best, Wootaru Link to comment Share on other sites More sharing options...
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