h80i not showing in corsair link

recently reinstalled link and when i was trying to turn down the fan speed as it was too loud, i noticed it was not there ?

 

i am on windows 7, i've tried changing the registry for win 8 fix just to see but never worked so change back, tried 3 other usb headers on mobo, tried uninstalling and reinstalling link. not completely sure what else to try :/

 

any help would be amazing

Try a mini USB B to Type A cable and see if that helps.

Try a mini USB B to Type A cable and see if that helps.

would this do the job ?

 

http://www.ebay.co.uk/itm/3m-Long-High-Speed-USB-2-0-Type-A-Male-to-Mini-B-5-Pin-Cable-Lead-Black-3-Metre-/351042489068?pt=UK_Computing_USB_Cables&hash=item51bbc34aec

Yes, it's one of those. But 3m is really long, i'd suggest you try find a smaller one.

Yes, it's one of those. But 3m is really long, i'd suggest you try find a smaller one.

 

okay, you sure that would work ?

if you have a laptop you could try that mini USB B to Type A cable in it and see if it works on that! or another pc if you have got one will do.

if you have a laptop you could try that mini USB B to Type A cable in it and see if it works on that! or another pc if you have got one will do.

 

am i not able to just plug into pc with h80i installed ?

am i not able to just plug into pc with h80i installed ?

yes you could...

If the H80i isn't detected in Device Manager with the mini B to Type A cable, its may be a faulty unit.

 

I'd suggest you try other versions of the LINK software as they are all betas.

If the H80i isn't detected in Device Manager with the mini B to Type A cable, its may be a faulty unit.

 

I'd suggest you try other versions of the LINK software as they are all betas.

 

im currently using version 2.6.5214

 

i wouldn't like to think its faulty as it used to work when i first got it (christmas)

I would still suggest you try other versions to avoid any downtime if the detection issue was only due to software as it was it was working fine before.

 

You can find all the LINK releases here.

http://forum.corsair.com/v3/showthread.php?t=125350

I would still suggest you try other versions to avoid any downtime if the detection issue was only due to software as it was it was working fine before.

 

You can find all the LINK releases here.

http://forum.corsair.com/v3/showthread.php?t=125350

 

just about all of the versions give you a 404 error when trying to download :/

The links are working fine on my side.

 

Try a different browser and see if that helps.

The links are working fine on my side.

 

Try a different browser and see if that helps.

 

okay will do, got my cable today and still nothing is showing up so trying a commander firmware update

Hang on, Is the H80i plugged into the Corsair Commander unit (Silver Box) or via USB?

Hang on, Is the H80i plugged into the Corsair Commander unit (Silver Box) or via USB?

 

not complete sure what you mean. i have plugged the mini b to usb cable into h80i. not sure what you mean by silver box ?

Don't worry. The Commander unit (Silver Box) is part of the Corsair LINK kit. You wrote "trying a commander firmware update" which was the reason i asked.

Don't worry. The Commander unit (Silver Box) is part of the Corsair LINK kit. You wrote "trying a commander firmware update" which was the reason i asked.

 

i read somewhere that a commander update may be required but when i tried it stopped responding :/

The commander firmware update (2.0.6) is only for the commander unit only.

 

Unless you are referring to the Hydro Series firmware update, 1.0.7 is the latest and may help with the detection issue. If the software does not see the H80i, it won't update the firmware. It needs to see it before it can update the firmware.

 

Install version 2.4.5110 and see if the H80i is detected. If it is, you can update the firmware to 1.0.7.

 

Also check if the H80i is detected in Windows correctly. There should be a device named "Integrated USB Bridge" under Device and Printers (Control Panel) with no errors.