Corsair Utility Engine - Constantly Corrupting Profiles

Hello, I just recently purchased the Corsair Scimitar RGB Pro, it's a wonderful mouse, easily the best mouse I've ever had, or even had the pleasure to see with my own eyes.

Sadly the CUE from first impressions isn't as up-to-par.

While playing games, Arma 3, Fallout 4, Fallout NV, etc. I'm having this issue where the mouse will suddenly freeze for a split second and then come back with a different DPI settings, binds not working, and LEDs are a completely different color.

If I tab out of my game and open CUE, it'll give me a prompt saying the profiles got corrupted and to re-upload them to the mouse, so I click 'Okay' and then I have to restart CUE.

This happened probably upwards of 20 times within 3 days-ish of owning the mouse. I've reinstalled the software twice hoping it was just a installation issue, but the problem persists.

After coming to the forums I've seen other threads talking about this issue, some are 1-2 months ago, and sadly it's seems that there has been an update since this issue without any fix. I've already sent in a ticket to support, and I haven't gotten a response yet, but I'd like to bring awareness to this on the forums so hopefully someone from the Corsair team could bring awareness of this to the development team.

I usually don't like to say this because it sounds a bit snarky, but if there hasn't been an update or some kind of patch roll-out within a few weeks I'm probably going to ship it back to NCIX. I don't want to risk being stuck with a mouse that I can't really use, is all.

~ But seriously, probably the best mouse I've ever had the pleasure of using.

I attached the most recent log file, as I know you guys like to see them.

2017-06-20T18-15-41.log

Have you updated the firmware on the device? PM your ticket number and Ill have Victor from Tech Support contact you.

I just got a response from the support team, I did what they told me (reinstall after deleting profiles in Local Appdata). So far so good, but sometimes it takes longer than other times for it to get corrupted, but I have hope. :)

Edit: I already had updated the firmware. :)

Have you updated the firmware on the device? PM your ticket number and Ill have Victor from Tech Support contact you.

The problem came back again sadly, I'll PM you my ticket number. :[pouts: