Steph Amiel Posted February 13, 2019 Share Posted February 13, 2019 Hello It's been almost a week now that i've sent my ticket and still got no answer,i'm patient and i understand delays but it's getting a bit too long IMO . thanks Link to comment Share on other sites More sharing options...
Cubuss Posted February 13, 2019 Share Posted February 13, 2019 seems im not the only one, Also their website says chat support but when i click on it it just redericts to the support page requiring me to make a ticket, Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Wootaru Posted February 13, 2019 Corsair Employee Share Posted February 13, 2019 Hello Steph Amiel, I am sorry for the delay in the response, I've just checked your ticket and it looks like someone is already assisting you. If you have any concerns feel free to let me know. Best, Wootaru Link to comment Share on other sites More sharing options...
Steph Amiel Posted February 13, 2019 Author Share Posted February 13, 2019 You can access the chat only if agents are available otherwise you won't get a link to click on I managed to get in touch with the chat and everything is fine now Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Wootaru Posted February 13, 2019 Corsair Employee Share Posted February 13, 2019 Hello Steph Amiel, Thanks for letting me know, I'll see what is going on with the chat. Best, Wootaru Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.