I bought My Corsair K70 lux RGB back in September 2017 from Corsair EU store, where I paid €159.99 while it was on sale, about a year later the keycaps became extremely lose and would come off from simply typing, so Corsair Kindly accepted RMA and cross shipped. Now again a year later and one of the backlights died so I contact Corsair again and spoke with a support rep called Adrian Monsalve, he kindly went through some steps to solve the problem before finally agreeing that yes, it’s a hardware issue. The agent then informed me ‘The warranty will be based on the original; purchase date. Having the product replaced doesn't refresh the 2-year warranty.’ It’s a completely new keyboard, why wouldn’t it??
Now keep in mind this led started fading a few months ago, it started during the summer but wasn’t too bad so I just lived with it, until over the past three months it got to a stage where its practically not lit at all. So yea I should have just asked for a refund with the original as the second didn’t last much longer and. So now I’m being shafted, because of product failure that was no fault of my own. I have used corsair products for two decades, but this marks my last. Not good enough.:[pouts: