rarukufan

I too am having the same broken keycap issues with my K70 keyboard but Corsair customer support said there's nothing that they can do about. I've been using computers for over 30 years and have never had a single broken key on any keyboard until I bought a K70. It's an expensive keyboard, yet, I have 4 broken keycaps at the moment. A lot of people have been reporting the same keycap problems. For me, the breakage began to occur a few months after the first usage. Some additional broken keys have recently made the keyboard more difficult to use. So, I created a ticket a couple of months ago to ask for a full replacement set of caps. I was just denied any support at all a couple of weeks ago, after a lengthy process of going back and forth with Corsair support. I was asked to provide the same purchase information about the keyboard multiple times to no avail. They said the maintenance had run out on my keyboard back in September 2018. Even so, they know these keycaps are faulty and they really should try to resolve the issue, fairly. They really should do something, anything above nothing, to make sure that these keyboards are able to at least perform their core functions as advertised for a reasonable amount of time. Two years is certainly not a reasonable amount of time for a $200 keyboard. As HawkyCZ said, the keycaps will break again and again and I'm sure Corsair has no long term solution for this issue. I was not regretful about my K70 purchase until I had dealt with Corsair's customer support. I'm ordering a new keyboard today from another manufacturer. Probably a SteelSeries Apex Pro or a Logitech one. But I will NEVER buy another Corsair made product ever again after this experience. My K70 will be going into the trash where it belongs once I receive my new keyboard. Best of luck to the rest of you guys regarding this issue.