Trapiz Posted January 7, 2019 Share Posted January 7, 2019 So I just finished putting the 240mm AIO into my system, and I plugged the fans in, rgb lights in, sata as well. And the usb 2.0 cable. And I can customise the fan rgb, just not the cooling block rgb. I can assign effects to it, but I can't see them on the block itself. Both fans are spinning, and the block is cooling as well it's just the rgb on that cooling block. Can someone help me with this problem? Link to comment Share on other sites More sharing options...
rs_jon Posted January 8, 2019 Share Posted January 8, 2019 Hi, a few of us on here are having the same problem. I've had a replacement and its still the same on the new unit, still waiting to hear from corsair :( Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Jam Posted January 8, 2019 Corsair Employee Share Posted January 8, 2019 Hello, How is the cooler sata power setup? Be sure to have the cooler directly connected to a sata power, without any adapters. If you're using an adapter, the pump head won't receive the proper voltage to power on the LEDs. Link to comment Share on other sites More sharing options...
Trapiz Posted January 11, 2019 Author Share Posted January 11, 2019 Hello, How is the cooler sata power setup? Be sure to have the cooler directly connected to a sata power, without any adapters. If you're using an adapter, the pump head won't receive the proper voltage to power on the LEDs. I have a cable that has like multiple ocnnecters on it, so one cable has a sata and 2 molex connectors. Is that considered an adapter? Link to comment Share on other sites More sharing options...
xDarkRei Posted September 14, 2019 Share Posted September 14, 2019 I have found the underlying issue regarding this problem. It looks like the RGB on the Block requires the SATA connector from the PSU to be a 5-pin connector, not a 4-pin. The 5th pin on a SATA connector (orange wire) provides 3.3V from the PSU. A lot of PSU manufacturer's don't specify whether their SATA is 4 or 5 pin, so you may need to check your cable and count the wires connecting to it. So most likely you will need to replace your PSU to get this to work correctly. Link to comment Share on other sites More sharing options...
Justinparker Posted October 11, 2019 Share Posted October 11, 2019 I have found the underlying issue regarding this problem. It looks like the RGB on the Block requires the SATA connector from the PSU to be a 5-pin connector, not a 4-pin. The 5th pin on a SATA connector (orange wire) provides 3.3V from the PSU. A lot of PSU manufacturer's don't specify whether their SATA is 4 or 5 pin, so you may need to check your cable and count the wires connecting to it. So most likely you will need to replace your PSU to get this to work correctly. Got straight to the route of my problem thanks! I was using some molex to sata adapters sue to the tightness of the sata psu cord and you were right, my extensions had only four wires. Bit of rejigging and volar! It’s all sorted! Thanks mate! Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Jam Posted October 11, 2019 Corsair Employee Share Posted October 11, 2019 I have found the underlying issue regarding this problem. It looks like the RGB on the Block requires the SATA connector from the PSU to be a 5-pin connector, not a 4-pin. The 5th pin on a SATA connector (orange wire) provides 3.3V from the PSU. A lot of PSU manufacturer's don't specify whether their SATA is 4 or 5 pin, so you may need to check your cable and count the wires connecting to it. So most likely you will need to replace your PSU to get this to work correctly. It happens with PSUs that cut out wires to save cost. I would suggest a higher quality power supply from a reputable vendor. Link to comment Share on other sites More sharing options...
zipelsquerp Posted January 8, 2020 Share Posted January 8, 2020 Got straight to the route of my problem thanks! I was using some molex to sata adapters sue to the tightness of the sata psu cord and you were right, my extensions had only four wires. Bit of rejigging and volar! It’s all sorted! Thanks mate! Hi, I have the same issue as you. Did your device show up in the ICUE software when you launched it? Link to comment Share on other sites More sharing options...
LePenguin Posted April 7, 2020 Share Posted April 7, 2020 Hi, I'm having the same issue. My PSU is the RM750x, and it seems that SATA power is 6-pin on here, so why isn't it getting enough power to make my block RGB? Link to comment Share on other sites More sharing options...
GRiP Posted April 10, 2020 Share Posted April 10, 2020 Is the Corsair RM750x Gold 750W Power Supply White sata plug compatable with the Corsair Hydro H100i RGB Platinum SE 240mm Liquid CPU Cooler also are the sata cables on a tx550m compatable with the RM750x Link to comment Share on other sites More sharing options...
Sneakaholic23 Posted January 21, 2021 Share Posted January 21, 2021 HUGE thank you for this!! I ordered a 5 pin SATA cabled for my PSU. In the meantime, I shouldn’t have an issue with connecting to the 4 pin if I can see the temperature and RPM readings for the cooler in the iCUE software right? I have found the underlying issue regarding this problem. It looks like the RGB on the Block requires the SATA connector from the PSU to be a 5-pin connector, not a 4-pin. The 5th pin on a SATA connector (orange wire) provides 3.3V from the PSU. A lot of PSU manufacturer's don't specify whether their SATA is 4 or 5 pin, so you may need to check your cable and count the wires connecting to it. So most likely you will need to replace your PSU to get this to work correctly. Link to comment Share on other sites More sharing options...
CarlosFX2108 Posted November 5, 2021 Share Posted November 5, 2021 On 10/11/2019 at 4:07 PM, Corsair Jam said: It happens with PSUs that cut out wires to save cost. I would suggest a higher quality power supply from a reputable vendor. Hi, i have the same issue with the rgb block wont light up, my sata cable is a 5 pin (5 wires)- also the icue software wont show it, it show ram and case fans but no the aio. Link to comment Share on other sites More sharing options...
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