Envious

Bump, I'd really like some help with this, it's such an annoyance to constantly deal with.

Absolutely no one knows anything about this at all? It seems to be a common occurrence, but I cannot find a solution anywhere?

My brand new headset has been constantly disconnecting from the wireless adapter ever since I got it, I've tried forcing a firmware update (v39.02) updating CUE (v.2.19.65), trying different usb ports(Both 2.0 and 3.0), moving my router further away, and reinstalling CUE, and with CUE open and closed, nothing fixes it. I really don't want to have to return it, I do like this headset, but the crackling and constant disconnecting make it unbearable to wear and impossible to play any games at all. Does anyone have a solution to this I haven't tried? I'm running Windows 8.1