joe.king.cool

I tried all the same possible combinations, and got same results. still not fixed. and yes tech support eventually said to return it because firmware must be corrupt. they might as well just take the usb headers off the commander pro. considering there own products wont work off of them. part of the problem i have also is that my motherboard says it has 4 usb 2.0 headers but actually has 2. when i look close at board it says usb12 and usb 34. so i can assume that means each header can only handle 2 usb connections, so in my case i can plug 1 device into back of com pro assuming the com pro would be one as well. then plug the other usb into the board. considering i have the 3 usb devices that need plugged in. 1. h80i 2. 1000rmi 3. commander pro, all of which are corsair products. so far i can get 2 of the devices to work at one said time. basically plug the com pro/ h80i in board or com pro/1000i into board. if i plug 80i into com pro, windows 10 64bit will start up, BUT no control of h80i, if i plug 1000rmi into com pro, pc goes to black screen after bios. so i have to choose between 2 corsair products to control. also to note, like was mentioned earlier i think, if your pc wont start after plugging in the commander pro, then only plug com pro usb header in, the other corsair products, leave unplugged TEMPORALLY just to get windows to boot and open icue then update firmware, also to note i updated firmware and tried then forced update as well, and got same results. so there should be no need to replace the com pro, unless the headers on back of com pro went bad. but since this is a on going issue and recent posts say a new one didn't change anything, i can safely assume it wont help me ether. im currently ordering 2 y cables for the usb headers, so everything will be plugged into motherboard. i want to thank all those that have posted on this thread, with great deal of there isolation troubleshooting and dictation. and hopefully corsair takes seriously soon.