Maybe Corsair can offer an exchange for the Harpoon? I'll gladly return this one for credit towards a different Corsair mouse and even give you more of my money for the difference in cost...assuming the mouse works. I buy so much Corsair hardware. This will be a bitter goodbye as I will not buy ram, keyboards, or anything else. Literally thousands and thousands of dollars. Gone. The smugness of this delay and lack of results is the most bothersome part of it all. Anyone want to recommend a gaming mouse from someone other than Corsair? Always loved Logitech.