Deckstar

Can confirm that this problem still exists and is not exclusive to FPS games. I get FPS drops, when moving my mouse set to 1000ms polling rate, in League of Legends, God of War, Path of Exile, pretty much any game I play. I went to BIOS and disabled the C3 state in the CPU configuration. This seemed to alleviate the issue. More can be found in this Corsair Forum Post. https://forum.corsair.com/forums/topic/152033-icue-still-causing-major-fps-drop-with-mouse-polling-rate/ Sadly, disabling the NVIDIA LocalSystem Container breaks Nvidia Geforce Experience. This includes the Instant Replay feature. Some more testing needs to be done with the BIOS setting as it is now.

Anyone elses headset range get nerfed after the new update? Can't even walk 5 paces away from the dongle without headset disconnecting.

I get this from time to time as well. All I do is plug the wireless dongle out of the USB port and plug it back in. That always sorts it out for me. Corsair Virtuoso SE

Did the new iCue software update to version 3.33.246 and now the left and right orientations has swapped around. I have to wear the headset with the R earcup on my left ear and L earcup on my right to get the audio to be correct. If I orientate the headset as it should be then all noises on my left play in the right earcup.

Hi Nick Thanks so much for the reply. I had the latest firmware on the headset, 0.17.149, however, forced an update again. I will monitor the battery usage closely now and report back if anything out of the ordinary. Just a side note. The iCUE software tends to sometimes not open when clicking on it. The icon will show in the task bar but nothing will be brought to the foreground. Also checked for a new update for the software but I am running the current version 3.21.88. This has happened twice now over the last 7 days so it is intermittent. Have a great day!

Hi there So I have had the headset for 3 days now and this is the 2nd time now where I power up the headset and the battery is on critical, even if I switched the headset to USB mode when not using them. It seems like the battery is still draining, even in this mode. I have set the ICUE software to also go into sleep mode after 5 mins of inactivity. Anyone else having this issue?

Hi all So I purchased my set of Void's second hand from a mate, practically brand new, and also experienced a noticeable drop in battery life after 8 or so months. I consider myself as pretty handy so opened the right side ear cup (7 screws first then an additional 3) to reveal the battery. The battery is taped to the back of a plastic "vent cover". This cover was perforated to obviously allow for cooling. The battery is roughly 40mm x 40mm in dimension and about 3 - 6mm thick. It's a 1000mAh 3.7V, 3,7Wh battery. It has 3 wires coming out of it RED, BLACK & WHITE with a small white 3 prong connector on the end. I then contacted a known battery supplier and they were able to source the battery for me. Usually batteries have a red and black cable, for the positive and negative terminals, however, the white one is connected to a very small, electronic PC board. The battery supplier said that they can fit the PC board for me if I take it in. It cost me roughly R200 (ZAR) which equates to about $15USD. It took me roughly 5min to strip the battery from the headset and another 5min to get pricing on the battery and I am guessing it will take another 60min out of my day to fetch the battery. All in all I feel this is worth the effort. It certainly beats forking out money for a brand new set. Here is a pic of the battery however, the part number on this battery is not the same as the one from the Void. I will edit my post with the correct code and a picture of the actual battery when I have it. EDIT: Here are some pics of another user on Reddit that opened his as well. This is the correct battery code and specs. https://imgur.com/a/dx1Wa Hope this has helped some people. Have a great day.