Hi Mike,
Ticket is 2000878649, I have asked Amazon to send a replacement item but they have quoted an estimated delivery date of 22 Nov. 2019 - 4 Jan. 2020! Needless to say, this is unacceptable.
Also Amazon have also said they will only pay a maximum of £4.50 return postage even though the product has a clear manufacturing defect.
We are all very disappointed so far to say the least, this was the final piece to our corsair setup.