I recently started to have an issue with my USB dongle for my K57 keyboard, so I asked if I could buy another dongle from somewhere, I was told no but I could RMA it only to be told they had none in stock, but that they would accept me returning my keyboard fully for a replacement, I was fine with this whatever helps so I can get back to using my PC but I got the PDF only to find I have to pay the postage for this is this correct? I mean looking around online I could probably just find a second hand dongle or something for the price of tracked postage, just wondering is it correct that we can get reimbursed for the postage?
RMA Return Shipping Costs iCUE keyboard K57
in Gaming Peripherals & Audio Troubleshooting
Posted
I recently started to have an issue with my USB dongle for my K57 keyboard, so I asked if I could buy another dongle from somewhere, I was told no but I could RMA it only to be told they had none in stock, but that they would accept me returning my keyboard fully for a replacement, I was fine with this whatever helps so I can get back to using my PC but I got the PDF only to find I have to pay the postage for this is this correct? I mean looking around online I could probably just find a second hand dongle or something for the price of tracked postage, just wondering is it correct that we can get reimbursed for the postage?